Barista - Tips-Driven Guest Experience

Landry's, LLC.; Stateline (ID); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work env. with

Generous employee discounts

Job summary

Landry's, LLC. is seeking a Barista to provide efficient, courteous service and embody the brand’s KEEP values. You will greet guests, take orders, and perform cash handling while maintaining cleanliness and product standards.

Responsibilities include ticketing orders in the Aloha system, performing side work, and ensuring a positive guest experience with upselling and impeccable hospitality. This is a tipped, on-site role at our Idaho location.

Qualifications

• Must have good people skills and a well-groomed appearance.
• Must read, write, speak and understand English.
• Must have working knowledge of point of sales systems.
• Must be able to perform basic math (addition, subtraction, multiplication and division).
• Excellent interpersonal and communication skills.
• Ability to work efficiently, independently and cohesively, consistently producing quality results.
• Minimum age requirement is 21.

Responsibilities

• Attend pre-shift meetings.
• Maintain uniform appearance according to established guidelines.
• Adhere to policies and procedures and Health Department regulations.
• Greet guests in a friendly and timely manner to take order for food and beverage items.
• Use suggestive selling techniques.
• Know all menu items.
• Know locations of all Golden Nugget outlets and services available to the guests.
• Responsible for obtaining, reconciling and returning cash bank at the beginning and end of shift.
• Accurately input food and beverage orders into the Aloha system. Follow cash handling procedures and cash register policies.
• Rotate and date all product
• Thank guests, present checks and settle checks according to established procedures.
• Always invite guests back to the outlet.
• Relay all guest compliments and complaints to the Manager on duty.
• Inform Bus Person of needed supplies.
• Keep work area stocked with needed supplies, keep work area neat, clean and organized.
• Fill pastry display as needed.
• Prepare all coffee products as needed.
• Clean coffee and tea machines daily and as needed.
• Assist Bus Person with cleaning tables, floors and emptying trash as needed.
• Follow standards for merchandising, stocking, rotating and storing all products.
• Complete assigned side work.
• Assist with maintaining a neat, clean and safe working environment.
• Turnover/takeover station according to established procedures.

Skills

People skills

English proficiency

POS knowledge

Basic math

Interpersonal skills

Communication skills

Age 21+

Tools

POS systems

Job description

Landry's, LLC. is seeking a Barista to provide efficient, courteous service and embody the brand’s KEEP values. You will greet guests, take orders, and perform cash handling while maintaining cleanliness and product standards.

Responsibilities include ticketing orders in the Aloha system, performing side work, and ensuring a positive guest experience with upselling and impeccable hospitality. This is a tipped, on-site role at our Idaho location.