Barista Team Lead — Craft Coffee & Customer Experience

Starbucks Corp.; Delmont (PA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

401(k) plan

Stock program

Tuition reimbursement

Paid time off

Job summary

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while guiding front-of-house operations and coaching teammates to deliver quality beverages and food to standard recipes.

The role requires flexible availability, strong communication, and the ability to foster connections with customers, while upholding store safety, policies, and teamwork.

Qualifications

• Six (6) months of experience in a position requiring interaction with customers.
• Ability to delegate tasks and coordinate two or more employees.
• Strong oral communication and interpersonal skills.

Responsibilities

• Direct the work of others and coach teammates to deliver quality beverages and food.
• Prepare and customize beverages/food to standard recipes or customer requests.
• Ensure store policies, safety, cash handling and security are followed.
• Maintain a welcoming, warm environment for customers and partners.

Skills

Customer service

Leadership

Communication

Teamwork

Retail experience

Job description

Starbucks Corp. is seeking a shift supervisor to lead with craft and heart, ensuring a welcoming space for the community while guiding front-of-house operations and coaching teammates to deliver quality beverages and food to standard recipes.

The role requires flexible availability, strong communication, and the ability to foster connections with customers, while upholding store safety, policies, and teamwork.