Barista Supervisor - Winter 2026/27

Jay Peak Resort; Jay (VT); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

401k with employer match

Season passes

Paid sick time

Employee recognition programs

Free meals or deeply discounted meals

Job summary

Jay Peak Resort seeks a Barista Supervisor to assist the Restaurant Manager in delivering a quality guest experience at the Cafe. You will supervise staff, train baristas, and ensure service standards are met with attention to allergies, coffee freshness, and POS accuracy.

The role requires leadership, reliability, and the ability to work nights, weekends, and holidays while contributing to a friendly, vibrant resort environment.

Qualifications

• 2 years of experience as a Barista.
• Collaborates with the Restaurant Manager to create a service culture.
• Supervises daily activities of the Cafe.
• Responsible for all aspects of Barista staff.
• Trains staff on service standards and POS knowledge.
• Knowledge of allergies and policies to assist guests.
• Knowledge of food, coffee and espresso.
• Develops service standards and ensures adherence by staff.
• Ensures outlets display a welcoming ambiance, are clean and well maintained.
• Manages inventory of food, supplies and equipment.

Responsibilities

• Assist Baristas with all aspects of these jobs.
• Supervise cafe operations and ensure high quality guest experiences.
• Train and lead Barista staff in service standards and POS procedures.
• Monitor cleanliness and sanitation; coordinate with housekeeping and maintenance.
• Oversee monthly inventory and stock levels.
• Maintain welcoming atmosphere and guest-focused service across shifts.

Skills

Barista experience

Guest service

Leadership

POS knowledge

Allergies awareness

Food & beverage knowledge

Education

No formal education requirement

Tools

Point of Sale systems

Order processing systems

Excel / Spreadsheet

Word processing

Internet basics

Job description

WHY WORK AT JAY PEAK?We’re a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We’re rewarded fairly for our collective efforts and encouraged to pursue individual goals. We’re a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It’s not for everyone but we’re not looking for everyone-we’re looking for you.IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU’LL GET$19.00/hr plus gratuitiesPaid Sick Time401k program eligibility with employer match after a year of employment with 1,000 hours of serviceFREE or deeply discounted season passes for you and your dependentsEmployee Recognition Programs (including daily, monthly, yearly, and seniority programs)Seasonal employee partiesRegular free employee breakfasts/lunches, family events, and partiesFor a full listing of employee perks both on and off-property, click hereSUMMARYThe Barista Supervisor assists the Restaurant Manager with all aspects of the Cafe's operation. TheSupervisor ensures consistent delivery of a quality guest experience that enhances Jay Peak Resort brand and standards, meeting financial recognition control requirements and creating a work environment that promotes recognition and development of associates. This position possesses the knowledge of, and ability to act as, a barista, while performing the following essential duties and responsibilitiesESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned)Possesses 2 years of experience as a Barista and provides exceptional guest service.Collaborates with the Restaurant Manager to create a service culture consistent with the resort standards.Supervises daily activities of the Cafe.Responsible for all aspects of Barista staff. Trains staff on service standards and advanced knowledge of Point of Sales systems.Supervises serving items of the CafePossesses general knowledge of allergies and policies to assist guests.Displays knowledge of food, coffee and espressoDevelops service standards and ensures adherence to such standards by all Barista staff.Ensures outlets display a welcoming ambiance, are clean and in good condition. Conducts daily inspections and follows up with Manage for Housekeeping and Maintenance departments to ensure any defects are corrected.Responsible for monthly inventory, ensuring that food, supplies and equipment are properly stocked and ensures standards of quality are met.Inspects Cafe areas and equipment to ensure sanitation standards are met.Manages condition of supplies.Assist Baristas with every aspect of these jobs.Other duties as assigned, which could be directly related, or unrelated to original position.SUPERVISORY RESPONSIBILITIESDirectly supervises 4~ employees in the Food & Beverage Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCELess than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.LANGUAGE SKILLSAbility to read & comprehend simple instructions, short correspondence, & memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one & small group situations to customers, clients and other employees of the organization.MATHEMATICAL SKILLSAbility to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.REASONING ABILITYAbility to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.COMPUTER SKILLSTo perform this job successfully, an individual should have a working knowledge of Point of Sales systems; Order processing systems; and basic knowledge of Internet software; Spreadsheet software and Word Processing software.OTHER SKILLS & ABILITIESMust possess leadership skills that result in leading by example. Should have the capacity to take charge while still addressing the concerns and individuality of your team members. The ability to productively handle grievances can be a real asset in this occupation. Should have the ability to discern what's most important and to allot your own and your team's time accordingly. Must possess an ability to gauge different solutions to inevitable problems and select the one most likely to bring about the results you need.OTHER QUALIFICATIONSExcellent customer services skills required. Must be available to work nights, weekends, holidays and fill in as needed. Must have the ability to handle stressful situations with ease and composure.PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch or crawl and taste or smell. The employee is frequently required to stand; walk; use hands to finger, handle or feel and reach with hands and arms. The employee is occasionally required to sit and climb or balance. The employee is frequently required to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently working near moving mechanical parts. The noise level in the work environment is usually moderate.RESORT CONDITIONSThis is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out.Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.