Barista Supervisor $19/hr + Tips

Town Pump Company; Bozeman (MT); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Flex Spending Account

Paid time off

Education reimbursement

Job summary

Town Pump Company seeks a motivated Store Barista Supervisor to lead our Stone House Coffee Shots counter in Bozeman, MT. You will supervise staff, ensure sales, quality, and customer service, and maintain store standards in a fast-paced setting.

You will train and schedule team members, assist customers, handle cash transactions, restock, and maintain cleanliness, safety, and vendor procedures. This role offers growth opportunities and comprehensive benefits.

Responsibilities

• Oversee daily cafe operations and ensure standards.
• Train, schedule, and supervise staff.
• Provide excellent customer service and handle orders.
• Maintain cleanliness and stock.
• Operate the cash register and process payments.
• Address customer complaints professionally.

Skills

Customer service

Staff supervision

Cash handling

Tools

POS system

Job description

Town Pump is looking for a motivated and outgoing Store Barista Supervisor to join our team. Town Pump is a growing company, with ever increasing opportunities for career growth.

As a Barista Supervisor, You Will

• Oversee the daily operations of the STONE HOUSE COFFEE SHOTS counters.
• Assure that STONE HOUSE COFFEE SHOTS meets company standards in sales, staffing, product quality, visual merchandising, and operations.
• Remain calm under pressure.
• Motivate, train, schedule, and oversee staff.
• Wait on the public and provide exceptional customer service.
• Fulfill customer orders for food and beverage items by following STONE HOUSE COFFEE SHOTS recipes for espressos, lattes, frappes, and coffee combinations.
• Work effectively in a fast-paced environment.
• Operate a computerized cash register, giving correct change, and scanning credit cards and checks.
• Stock shelves, supplies, and the cooler.
• Clean and maintain the coffee counter and other areas of the store (including restrooms and deli area).
• Build a relationship with customers, suggesting products, and assisting customers with merchandise location.
• Complete shift paperwork accurately and effectively.
• Use a fire extinguisher and other safety equipment as needed.
• Detect shoplifters.
• Follow vendor check-in procedures.
• Listen and resolve customer complaints.
• Utilize the price book, safety manual, and store restroom logs.
• Advise store manager of any situation or policy violations having an adverse effect on store operation performance.
• Answer and screen telephone calls properly.
• Maintain STONE HOUSE COFFEE SHOTS, customer seating areas, parking, exterior windows, and sidewalks, including shoveling (seasonal).

Town Pump offers many outstanding benefits including 401(K), Health, Dental and Vision Insurance, Health Savings, Flex Spending Accounts, paid time off, and education reimbursement benefits.

Town Pump Inc. is proud to be an Equal Employment Opportunity (EEO) employer. We are committed to equal employment opportunities regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital status, disability, or Veteran status.