Barista - PT

Barnes & Noble Booksellers, Inc.; Westminster (MD); On-site; USD 10,000 - 60,000; Part time

Job summary

Une entreprise de librairie bien connue recherche un Barista à temps partiel. En tant que membre de l'équipe, vous serez responsable de la préparation de boissons, de la vente, du service à la clientèle et de l'entretien de l'environnement du café. Le candidat idéal est passionné par les produits, a un bon sens de l'organisation et souhaite offrir une expérience de service exceptionnelle.

Benefits

Remises pour les employés

Congés de maladie

Vacances

Avantages médicaux

Qualifications

• Passionné par les produits servis.
• Attitude positive et capacité d'écoute.
• Capable de faire des recommandations pertinentes.

Responsibilities

• Travailler sur le sol du café et faire du point de vente lorsque nécessaire.
• Faire des recommandations de boissons et de nourriture.
• Maintenir un environnement propre et accueillant.

Skills

Service à la clientèle

Problèmes de résolution

Organisation

Multi-tâches

Communication

Job description

Classification

Part-Time

Job Summary

What You Do

• Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor when needed.
• Deliver the perfect beverage that exceeds customer with your ability to engage, build rapport, listen, and provide friendly, fast service as you go through a tailored order creating approach.
• Make relevant beverage and food recommendations ensuring an engaging experience with the customers that connects them with the right products to meet their needs.
• Ensure that the Café is welcoming to all customers by having a stocked bake case and neatly displayed merchandise.
• Take pride in the Café and place a priority on ensuring a clean and tidy environment knowing that cleanliness encompasses all aspects of the customer experience. .
• Execute all operational standards correctly, in a timely manner and in accordance with the café standards, safety and health codes.
• Protect company assets by adhering to all processes and working efficiently to control waste and shrink.
• Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products we serve.
• Positive and can-do attitude.
• Enjoy working with people.
• Listen to people and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items that satisfy the customer.
• Well-organized, efficient, and able to multi-task.
• Can clearly and respectfully communicate and express oneself.

Expected Behaviors

• Treat customers as the first priority at all times.
• Take initiative and consistently grow and expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Exhibit and demonstrate initiative.
• Support company goals and initiatives and is a team player.
• Show respect and kindness to fellow employees and customers.
• Accept responsibility and execute all assignments correctly and with care.
• Accept coaching and feedback from others openly.
• Flexible and can adapt to an ever-changing environment.

Notes

An employee in this position can expect a hourly rate starting of $15.00
Benefits
Part- time less than 20 hours per week: Sick pay equal to 1 hour for every 30 hours worked, Employee Discount
Part-time 20 - 29.99 per week: 24 – 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k)
Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k). Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement.