Barista (PT)

American Place Casino - Waukegan, Illinois; Waukegan (IL); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

401K: Matches 50% up to 4%

Educational Tuition Reimbursement

Job summary

American Place Casino - Waukegan, Illinois is seeking a dependable Barista to prepare and serve coffee, beer and seasonal beverages in a fast-paced casino setting.

The role involves maintaining quick-service food items, stocking condiments, and keeping a clean, organized environment. Strong customer service, teamwork, and basic math skills are essential; bilinguals are a plus.

Qualifications

• High school diploma or GED equivalent.
• Experience with coffee preparation is desirable.
• Second language proficiency is a plus.
• Basic math for money handling is required.

Responsibilities

• Prepare, maintain and serve coffee, beer and seasonal beverages.
• Maintain stadium-style quick service food items and stock condiments/utensils.
• Keep work and dining areas clean and organized; operate POS systems accurately.
• Provide exemplary customer service and assist colleagues and customers per service standards.
• Be open to feedback and adapt to guidance; undertake additional tasks as assigned.

Skills

Coffee preparation

Second language

Money handling

Teamwork

Education

High school diploma or GED equivalent

Tools

Cash registers

Credit card equipment

Job description

Our mission is to be Waukegan's top gaming and entertainment hub, renowned for our exceptional hospitality and guest experience. We prioritize our team's development and well-being, offering career advancement opportunities, and a culture of enjoyment and fulfillment in the workplace. With a focus on growth and excellence, we're on the lookout for adaptable, coachable individuals who share our passion for hospitality.

Join us for a journey of growth and success in Lake County's fastest-growing industry.

Who WE are looking for:

The Food and Beverage department is looking for a dependable and hardworking person to join our barista team, responsible for preparing and serving coffee, beer, and smoothies in a fast-paced environment. The ideal candidate will have a strong work ethic, ensuring consistent quality and excellent customer service while maintaining a clean and organized workspace. Demonstrates openness to feedback and direction, with the ability to adapt and improve based on guidance. Prior experience at a coffee, tea, or smoothie shop is encouraged, but not required.

What is expected of YOU:

You will be responsible for the preparation, maintenance, and serving of coffee, beer, and other seasonal beverage offerings, ensuring they are consistently fresh and of high quality. Your duties will also include maintaining and preparing stadium style quick service food items, stocking condiments and utensils, maintaining a clean and orderly environment in serving and dining areas, and proficiently operating cash registers and credit card equipment. Providing exemplary customer service is a priority, involving assistance to both colleagues and customers according to established service standards. Demonstrates openness to feedback and direction, with the ability to adapt and improve based on guidance. Adaptability is key as you may be required to undertake additional tasks as assigned.

Experience YOU will need:

• High school diploma or GED equivalent required
• Coffee preparation
• Fluency in a second language is a plus
• Basic math for money handling
• Precise measurement of liquids and powders
• Ability to work collaboratively in a team environment

Physical Requirements:

• Ability to lift, carry, and maneuver items weighing up to 25 - 30 pounds
• Comfortable walking and standing for the duration of your assigned shift
• Physical and environmental demands are essential to maintain operational efficiency and provide exceptional service in the casino environment

Certificates, Licenses, Registrations:

Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.

Benefits/Perks and Salary:

401K: Matches 50% of your contribution, up to 4% of eligible contribution.

Educational Tuition Reimbursement

Salary Range:

$17.10-$27.00 + Tips

Company Statement on EOAA:

American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.