Barista - PJ's Coffee

l Baton Rouge; Baton Rouge (LA); On-site; USD 24,000 - 32,000; Full time

Job summary

PENN Entertainment is seeking a Barista to greet guests, prepare drinks and food, and maintain a welcoming, fast-paced service area. You’ll engage customers, explain ingredients, and use suggestive selling while handling cash and keeping the station tidy.

Must be at least 18, have or obtain alcohol serving permits, and be able to work nights, weekends, holidays, and overtime. Strong English communication and professional appearance are required for this role.

Qualifications

• Must be at least 18 years old.
• Obtain and maintain valid alcohol serving permits.
• Previous cash handling experience is an asset.
• Previous Food & Beverage experience helpful.
• Read, write, legibly understand and speak English.
• Excellent customer service/communication skills.
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed.
• Professional appearance standards as prescribed by company policy.
• Able to respond to visual and oral cues.
• Able to work in constricting areas and tolerate smoke/noise.

Responsibilities

• Greet guests in a timely manner with a smile and a pleasant disposition.
• Must be familiar with menu, preparation of drinks and food and prices.
• Use suggestive selling techniques.
• Explain the ingredients to the coffee.
• Carry on a friendly conversation with the guests as coffee is prepared.
• Prepare for the next shift by filling supplies, cleaning and sanitizing the workstation and equipment.
• Work as a Barista making coffee, blended beverages, etc.
• Work the cash register and maintain an accurate bank, maintain cleanliness.
• Perform miscellaneous duties as assigned.

Skills

Excellent customer service

Cash handling

English proficiency

Teamwork

Education

High school diploma or equivalent

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Greet guests in a timely manner with a smile and a pleasant disposition.
• Must be familiar with menu, preparation of drinks and food and prices.
• Use suggestive selling techniques.
• Explain the ingredients to the coffee.
• Carry on a friendly conversation with the guests, as coffee is prepared.
• Prepare for the next shift by filling the supplies, cleaning and sanitizing the workstation and equipment.
• Work as a Barista making coffee, blended beverages, etc.
• Work the cash register and maintain an accurate bank, maintain cleanliness.
• Perform miscellaneous duties as assigned.

Requirements

• Must be at least 18 years of age
• Obtain and maintain valid alcohol serving permits
• Previous cash handling experience an asset.
• Previous Food & Beverage experience helpful.
• High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy.
• Must be able to respond to visual and oral cues
• Able to work in constricting areas
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces