Barista

PJ's Coffee of Baton Rouge - Dragos; Baton Rouge (LA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Ongoing management and leadership training

Employee retail and shift discounts

Prize opportunities through national contests

Awards and recognition

Job summary

PJ's Coffee of Baton Rouge - Dragos is seeking a Barista to master crafting beverages and food items while fostering a positive environment. Responsibilities include serving customers, ensuring store cleanliness, and adhering to cash handling procedures. Candidates should have an engaging personality and be willing to learn the PJ's Coffee standards. Even without prior barista experience, candidates will receive comprehensive training in the PJ's way of serving coffee and customer service excellence.

Qualifications

• Barista experience is OK, but not required; training will be provided.
• Ability to communicate through different channels including email and phone.

Responsibilities

• Present a positive image of PJ's to customers and coworkers.
• Prepare all beverages and food to meet specifications.
• Ensure excellent customer service and maintain store upkeep.
• Follow cash handling procedures accurately.
• Attend training sessions to enhance coffee knowledge.

Skills

Outgoing and engaging personality

Exceptional communication and relationship-building skills

Ability to multi-task

Teamwork in a fast-paced environment

Job description

Benefits

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Prize opportunities through national contests
• Local, regional, and national awards and recognition

Job Summary

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.

Responsibilities

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
• Follow cash handling procedures accurately.
• Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
• Alert management to operational needs, equipment failure, and necessary improvements that are needed.
• Enforce and abide by company policies, procedures, and safety rules.
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations.

Qualifications

• Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
• Outgoing and engaging personality.
• Exceptional communication and relationship-building skills.
• Ability to multi-task and work in a fast-paced, team environment.
• Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary).