Barista

The Family Bean LLC; New Hampshire; On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Management training

Staff discounts

Contest prizes

Awards program

Competitive salary

Advancement opportunities

Training & development

Job summary

PJ’s Coffee is seeking a barista to craft beverages and foods, delivering fast, friendly service while reflecting the brand’s standards across the store environment.

The role focuses on customer experience, product knowledge, and ongoing development within a supportive team. Training is provided to grow into larger roles within PJ’s Coffee.

Qualifications

• Barista experience is not required; training provided.
• Outgoing and engaging personality.
• Strong communication and relationship-building skills.
• Ability to multi-task in a fast-paced team environment.
• Proficient in communicating through email, phone, PM tools, and conference calls (if needed).

Responsibilities

• Present a positive image of PJ's to customers and coworkers.
• Proactively suggest new beverages and snacks to enhance the guest experience.
• Prepare beverages and food to PJ's specifications.
• Maintain high standards of customer service and store upkeep.
• Follow cash handling procedures.
• Keep store sanitary, safe, and presentable daily.
• Report operational needs and equipment issues to management.
• Adhere to company policies and safety rules.
• Attend training sessions to improve coffee knowledge and skills.

Skills

Customer service

Team player

Communication

Multitasking

Interpersonal skills

Job description

Job Summary

The barista is responsible for being the master craftsman of all beverage and food items offered by PJ’s Coffee. They are responsible for developing a positive environment for both customers and fellow staff members, all while providing consistently fast, efficient, and friendly service to all. The barista is responsible for the reputation and integrity of the PJ’s brand and of the specific store in which they are employed. The barista must exude impeccable customer service qualities, product knowledge, and education, encouraging safe work practices, and a demonstrated commitment to the core values and principles of PJ’s Coffee. More importantly, a person in this role must be dedicated to the success of their growth within the company and enter the company with the intent to grow and move into larger roles.

Benefits

• Ongoing Management and leadership training opportunities
• Employee retail and shift discounts
• Prize opportunities through national contests
• Local, regional, and national awards and recognition
• Competitive salary
• Opportunity for advancement
• Training & development

Responsibilities

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries, to improve the overall experience and knowledge of customers.
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction.
• Ensure that the store offers excellent customer service as it pertains to the operation of the staff and the physical upkeep of the store.
• Follow cash handling procedures accurately
• Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels.
• Alert management to operational needs, equipment failure, and necessary improvements that are needed
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

Qualifications

• Barista experience is Ok, but not required! You will be trained in the PJ’s ways of serving the best cup of coffee in town!
• Outgoing and engaging personality
• Exceptional communication and relationship-building skills
• Ability to multi-task and work in a fast-paced, team environment
• Ability to communicate through different communication channels, including email, phone, project management software, and conference calls (if necessary)