Barista Manager: Lead Guest Experience & Beverage Quality

The Grove Cafe; Phoenix (AZ); On-site; USD 42,000 - 65,000; Full time

Job summary

The Grove Artisan Cafe and Bakery in Phoenix, AZ seeks a Barista Manager to lead daily barista operations, deliver exceptional guest experiences, maintain beverage quality, and keep a clean, welcoming cafe environment. This role combines hands-on leadership with coaching and accountability to set hospitality standards and support the team during peak hours.

This full-time, hourly position requires strong communication, team leadership, and the ability to train and motivate staff, ensure

Qualifications

• Minimum 1 year of leadership or supervisory experience in a café.
• Minimum 3 years of general work experience.
• Must possess a valid Arizona Food Handler’s Card.
• Strong communication, leadership, and interpersonal skills.
• Ability to coach and support team members while maintaining detail and accuracy.

Responsibilities

• Lead barista operations during daily service and support the team.
• Set standards for guest service, beverage quality, cleanliness, and professionalism.
• Train, coach, and develop baristas to ensure consistency and confidence.
• Uphold policies, procedures, and service expectations with the team.
• Foster a positive, respectful, and accountable culture.
• Address day-to-day issues calmly with a solution-oriented mindset.
• Prepare espresso-based drinks, teas, and specialties according to standards.
• Maintain beverage consistency and speed of service across shifts.
• Provide a warm, polished guest experience and handle inquiries professionally.
• Maintain cleanliness and organization of bar and front-of-house areas.
• Collaborate with kitchen and front-of-house for smooth service flow.

Skills

Leadership

Communication

Interpersonal skills

Coaching

Organizational skills

Detail-oriented

Job description

The Grove Artisan Cafe and Bakery in Phoenix, AZ seeks a Barista Manager to lead daily barista operations, deliver exceptional guest experiences, maintain beverage quality, and keep a clean, welcoming cafe environment. This role combines hands-on leadership with coaching and accountability to set hospitality standards and support the team during peak hours.

This full-time, hourly position requires strong communication, team leadership, and the ability to train and motivate staff, ensure