Barista Maestro: Craft Coffee & Stellar Customer Service

Kroger Family of Companies; Bluffdale (UT); On-site; USD 17,000 - 25,000; Part time

Job summary

Kroger Family of Companies is seeking a part-time team member in Bluffdale, Utah to provide exceptional customer service in a coffee shop setting. You will answer questions, prepare beverages, stock and label items, and help maintain safety and cleanliness standards.

The role emphasizes product knowledge, teamwork, and accurate order fulfillment, with opportunities to engage customers and promote coffee shop specials. Experience in retail or food service is a plus.

Qualifications

• Excellent customer service skills required.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about products.
• Gain knowledge of in-department products and respond with informed suggestions.
• Collaborate with team members to promote teamwork and achieve store goals.
• Prepare beverages per recipes and standards; handle transactions following company policies.
• Offer samples and inform customers about coffee shop specials to drive interest.
• Provide customers with fresh, correctly portioned products to minimize shrink.
• Recommend coffee shop items to meet customer needs.
• Operate coffee shop equipment (refrigerators, freezers, slicers, ovens) per guidelines; label and inventory ingredients.
• Check product quality and freshness; monitor sell-by dates and take action.

Skills

Excellent customer service

Job description

Kroger Family of Companies is seeking a part-time team member in Bluffdale, Utah to provide exceptional customer service in a coffee shop setting. You will answer questions, prepare beverages, stock and label items, and help maintain safety and cleanliness standards.

The role emphasizes product knowledge, teamwork, and accurate order fulfillment, with opportunities to engage customers and promote coffee shop specials. Experience in retail or food service is a plus.