Barista - Madison Cafe

Wonderstate Coffee; Madison (WI); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Telehealth, Dental & Vision

Supplemental Insurance

Retirement Plan

Wellness & Commuter Reimbursements

Free coffee to each employee

Shift meals & drinks

Wonderstate discount

Job summary

Wonderstate Coffee in Madison, WI is hiring a Barista to deliver an exceptional cafe experience aligned with our values of Excellence. You will craft stellar coffee, maintain a clean workspace, and provide joyful hospitality to customers while collaborating with the Bar Lead and Cafe Manager.

We offer flexible hours, benefits eligibility, and employee perks including free coffee and staff meals. Weekend availability and reliable punctuality are required.

Qualifications

• Outgoing customer service enthusiast.
• Communicates respectfully, clearly and promptly with team members, customers and vendors.
• Ability to remain calm and personable in a fast-paced environment.
• Desire to engage with the community and bring joy to customers and team.

Responsibilities

• Prepare stellar coffee drinks and uphold Wonderstate’s Excellence standard.
• Provide every customer with a positive, joyful experience.
• Maintain a clean, organized workspace and cafe environment.
• Operate espresso and brew equipment with care.
• Handle cash and operate the cash register.
• Collaborate with Bar Lead and Cafe Manager to meet café goals.

Skills

Customer service

Clear communication

Calm under pressure

Community engagement

Time management

Team player

Tools

Cash register

POS system

Job description

About Wonderstate Coffee

For us, coffee is a source of wonder. Since 2005, Wonderstate has roasted earnest and extraordinary coffees that honor relationships and champion our collective future. Our coffees, and our values-lead approach, have caught on. As the 2010 Roast Magazine Roaster of the Year and five-time Good-Food award winner, our mission continues to expand with three cafes and strong customer relationships in grocery stores, coffee shops, and offices around the Upper-Midwest and all over the country. Yet like the Driftless region we call home, we know you don’t have to be big to make an impact. From our industry-leading minimum price guarantee to farmers, to our 100% solar powered roastery, 5% Giving program, and embracing a healthy work-life balance for all staff, we’re working to do our part.
We're seeking collaborative, curious, and kind people to join us and to build our collective future, together.

Position Overview

The Barista is an ambassador for Wonderstate and holds the responsibility for providing our customers with a cafe experience that brings Wonderstate’s core values to life. Baristas at Wonderstate demonstrate our value of “Excellence. Always.” by preparing and serving high quality coffee and products, maintaining an impeccably clean workspace, and facilitating a hospitality experience that is second to none. The Barista works closely with the Bar Lead and Cafe Manager to achieve the café’s goals.

Benefits

• Telehealth, Dental & Vision*
• Supplemental Insurance*
• Retirement Plan
• Wellness & Commuter Reimbursements
• Free coffee to each employee
• Shift meals & drinks
• Wonderstate discount on food, beverages & merchandise

Flexible full-time or part-time hours available.

*Benefits eligible to employees working 20 hours or more per week.

Core Responsibilities

• Prepare stellar coffee drinks that convey Wonderstate’s dedication to Excellence. Always.
• Provide every customer with a positive experience centered in joy and wonder
• Honor relationships within the team by giving and receiving feedback respectfully, expressing gratitude to others, and actively contributing to a positive team environment
• Operate the espresso machine and other brew equipment with care
• Handle cash and operates the cash register
• Demonstrate a desire to learn and advance skills as a barista and as a team member
• Maintain an impeccably clean workspace; along with other areas within the cafe
• Ensure quality control and report any issues to the Bar Lead or Cafe Manager
• Follow Food Safe Serve and state sanitation guidelines
• Monitor bar/beverage ingredients that need to be ordered and communicate needs in a timely manner to the Bar Lead
• Communicate the flow of service to team members
• Consistently arrive to work on time, dressed appropriately for work
• Exemplify the core values of Wonderstate Coffee

Supervisory Responsibilities: None

Requirements & Desired Skills

• Outgoing customer service enthusiast
• Communicates respectfully, clearly and promptly with team members, customers and vendors
• Ability to remain calm and personable in a fast-paced environment
• Ability to bring joy to customers and team members, and engage with our community
• Strong organization and time management skills with a dedication to excellence
• Desire to continually be challenged and grow as a professional
• Passion for ethically sourced, organic, specialty coffee and food, and for supporting farmer cooperatives

• Previous barista experience preferred, but not required

Work Environment

• Schedule varies each week
• Weekend hours are required
• Participation in quarterly deep clean process at least once a year
• Participation in special events or catering on occasion
• Participation in monthly staff meetings required
• Physical demands include bending, lifting 30 lbs repeatedly, repetitive movements and standing for long hours

Hours, Wage & Location

• Onsite, Madison, WI
• Non-exempt, Part-time or Full-time position
• Tipped position - starting wage is $11.00 per hour for part-time and $13.00 per hour for full-time. Estimated tips are on average between $4-5 on an hourly basis

Other duties

Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Wonderstate is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.