Barista – Luxury Resort Guest Experience

Omni Hotels & Resorts; Bretton Woods (NH); On-site; USD 19,286 - 24,796; Full time

Job summary

Omni Mount Washington Resort & Spa in Bretton Woods, NH seeks a friendly Barista to provide quick, efficient, and professional service to guests, maintain the coffee bar, restock merchandise, and keep the area clean.

You should have customer service experience, cash handling skills, and be able to work weekends and holidays; MICROS input experience preferred. This role offers training and growth within Omni Hotels & Resorts.

Qualifications

• Minimum 1 year customer service experience; in food/beverage or retail preferred.
• Previous cash handling and face-to-face customer service experience required.
• Ability to input information accurately into MICROS.

Responsibilities

• Must be able to communicate effectively with guests and associates
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co‑workers and guest.
• Must remain professional in all situations.
• Must work well in stressful, high‑pressure situations.
• Understand and acknowledge proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Maintain a clean workspace throughout entire shift.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment use and safety procedures.

Skills

Customer service

Cash handling

MICROS

Communication

Tools

MICROS

Job description

Omni Mount Washington Resort & Spa in Bretton Woods, NH seeks a friendly Barista to provide quick, efficient, and professional service to guests, maintain the coffee bar, restock merchandise, and keep the area clean.

You should have customer service experience, cash handling skills, and be able to work weekends and holidays; MICROS input experience preferred. This role offers training and growth within Omni Hotels & Resorts.