Barista Lead: Training & Customer Service

Aramark Corporation; Bentonville (AR); On-site; USD 1,515,000 - 1,791,000; Full time

Job summary

Aramark is seeking a Barista Lead to deliver timely, high-quality beverages and maintain a clean, welcoming coffee bar. You will train Baristas, manage cash handling, and ensure food safety while serving customers per brand standards.

The role supports a fast-paced location with emphasis on teamwork, accuracy, and adherence to procedures. The ideal candidate has proven barista experience, strong customer service skills, and the ability to supervise and guide staff to meet brand expectations and

Qualifications

• Experience as a successful barista.
• Cash handling experience required.
• Basic math and counting skills.
• Supervisory or related experience preferred.
• Able to read and communicate in English and follow recipes.
• Complete Food Handling Certification as required.

Responsibilities

• Greet and assist customers while anticipating their needs
• Prepare and serve coffees, teas, specialty beverages per brand standards
• Prepares and serve food items in line with location standards
• Train and guide staff members in coffee and food preparation, customer service, cash handling, product knowledge and other processes and procedures
• May schedule and delegate work assignments to team and coordinate the completion of tasks for the location
• Accurately operate a register/POS and handle cash and credit card transactions
• Count, organize and balance cash drawer, fill out the cashier slip and make deposits
• Adheres to Aramark's cash handling policies and procedures
• Set up and breakdown coffee bar, stations or store including cleaning and sanitizing
• Maintain clean and sanitary work area
• Stock beverage coolers, grab and go items, service ware and condiments
• Follow health, safety, and sanitation guidelines for all products

Skills

Barista experience

Cash handling

Customer service

Supervisory experience

English proficiency

Food safety knowledge

Job description

Aramark is seeking a Barista Lead to deliver timely, high-quality beverages and maintain a clean, welcoming coffee bar. You will train Baristas, manage cash handling, and ensure food safety while serving customers per brand standards.

The role supports a fast-paced location with emphasis on teamwork, accuracy, and adherence to procedures. The ideal candidate has proven barista experience, strong customer service skills, and the ability to supervise and guide staff to meet brand expectations and