Barista - Hotel Polaris (On-Call)

Hotel Polaris at US Airforce Academy; Colorado Springs (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team at Hotel Polaris as a Barista, where you'll provide exceptional customer service and create memorable experiences for guests. This role involves preparing beverages, managing customer interactions, and ensuring high standards of service in a vibrant hospitality environment.

Benefits

Group medical, dental, vision, life, and disability benefits

401(k) plan with company match

Complimentary team member meals

Paid time off/sick time

Complimentary room nights at CoralTree properties

Qualifications

• At least one year of customer service experience preferred.
• Must be a United States citizen or possess a valid work permit.

Responsibilities

• Greet guests and provide excellent customer service.
• Make quality beverage items to order and handle cash transactions.
• Communicate with culinary team regarding meal requirements.

Skills

Customer Service

Communication

Education

Food Handler’s Card

Job description

Overview

Are you ready to help shape the future of travel and hospitality at the new Hotel Polaris at the U.S. Air Force Academy? Hotel Polaris is seeking an exceptional Barista to join our team and play a vital role in shaping the success of Hotel Polaris, an instant icon on the hospitality landscape of Colorado Springs. Your efforts significantly influence the unique and distinctive experiences we seek to deliver to our guests and team members alike. We're looking for someone who wants to be a part of something bigger and shares our passion for creating unforgettable guest experiences, nurturing a vibrant company culture, and building strong connections with our communities.

Responsibilities

• Greet our guests, providing excellent customer service for our guests as defined by outlet standards, taking orders, making quality beverage items to order, handling cash transactions.
• Provide in a perfectly poured and timely manner all coffee, tea, alcoholic, and non-alcoholic beverages on the menu.
• Share your knowledge and recommendations of the food & beverage menus to our guests.
• Committed to delivering high levels of customer service.
• Respond courteously and efficiently to queries and problems from guests, and all staff.
• Genuine care about beverage standards.
• Daily stocking and cleaning.
• Communicate with culinary team regarding meal requirements, allergies, dietary needs, and special requests.
• Contribute to positive team environment by recognizing issues, proactively working to resolve them, and communicating them to your restaurant manager.
• Deliver distinctively different and authentic experiences to all guests by acting with a customer-comes-first attitude.
• Commitment to above-par sanitation of the store and the work environment.
• Utilize the freedom to go above and beyond and take initiative to resolve guest complaints and create loyalty.

Qualifications

• At least one year of customer service experience preferred.
• Prior hospitality experience preferred.
• Must be a United States citizen or possess a valid work permit.
• Must possess valid Food Handler’s card upon hire.
• Ability to work a flexible schedule that may include evenings, weekends and holidays.
• Must be able to stand on feet and walk throughout the day.
• Must be able to frequently lift and carry up to 50 lbs.
• Must be able to bend, squat, push, pull frequently.

We offer a comprehensive benefit package for full-time, regular team members that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement.
• An employee assistance program.
• Paid time off/sick time.
• Participation in a 401(k) plan with a company match.
• Complimentary team member meals.
• Complimentary room nights at CoralTree Hospitality managed properties.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Job Type: On-Call

Salary range: $16.00/hr

Application deadline: This job posting will close on 5/30/2025 or until the position has been filled.

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