Barista & Guest Experience Specialist

Omni Hotels & Resorts; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

ABC Company in United States is seeking a Barista to uphold high guest service standards by delivering quick, efficient, and professional service. The role includes restocking merchandise, keeping the coffee bar clean, and ensuring guest satisfaction.

Responsibilities include effective communication with guests and coworkers, staying calm under pressure, maintaining proper uniform and grooming, supporting lobby areas with housekeeping, handling cash, and using MICROS for transactions.

Qualifications

• Minimum 1 year customer service experience in food/beverage or retail.
• Cash handling and face-to-face customer service experience required.
• ServSafe Food Handler certification required.
• Ability to work weekends and holidays.
• Ability to stand for extended periods.

Responsibilities

• Communicate effectively with guests and associates.
• Restock merchandise and keep the coffee bar clean.
• Ensure lobby public areas are maintained.
• Assist with monthly inventory.
• Follow proper procedures for accepting payments.
• Maintain a cash bank and use MICROS for transactions.

Skills

Customer service

Cash handling

MICROS

Communication

Tools

POS systems

Job description

ABC Company in United States is seeking a Barista to uphold high guest service standards by delivering quick, efficient, and professional service. The role includes restocking merchandise, keeping the coffee bar clean, and ensuring guest satisfaction.

Responsibilities include effective communication with guests and coworkers, staying calm under pressure, maintaining proper uniform and grooming, supporting lobby areas with housekeeping, handling cash, and using MICROS for transactions.