Barista | Full-Time

Omni Hotels & Resorts; Virginia; On-site; USD 17,000 - 25,000; Full time

Job summary

ABC Company in United States is seeking a Barista to uphold high guest service standards by delivering quick, efficient, and professional service. The role includes restocking merchandise, keeping the coffee bar clean, and ensuring guest satisfaction.

Responsibilities include effective communication with guests and coworkers, staying calm under pressure, maintaining proper uniform and grooming, supporting lobby areas with housekeeping, handling cash, and using MICROS for transactions.

Qualifications

• Minimum 1 year customer service experience in food/beverage or retail.
• Cash handling and face-to-face customer service experience required.
• ServSafe Food Handler certification required.
• Ability to work weekends and holidays.
• Ability to stand for extended periods.

Responsibilities

• Communicate effectively with guests and associates.
• Restock merchandise and keep the coffee bar clean.
• Ensure lobby public areas are maintained.
• Assist with monthly inventory.
• Follow proper procedures for accepting payments.
• Maintain a cash bank and use MICROS for transactions.

Skills

Customer service

Cash handling

MICROS

Communication

Tools

POS systems

Job description

ABC Company has 50 years of experience in the education industry. We would love to have you join our team! The vision of Acme is to be the recognized leader in transportation advocacy representing the safest, most responsible and financially successful motor carriers. Our mission is to effectively advocate and communicate efforts designed to improve safety and profitability for our members.

Barista

Overview

Baristas are responsible for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep coffee bar clean and ensure guest satisfaction.

Responsibilities

• Must be able to communicate effectively with guests and associates
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Must remain professional in all situations.
• Must work well in stressful, high-pressure situations.
• Understand and acknowledge of proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Maintain a clean workspace throughout entire shift.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment use and safety procedures.

Qualifications

• Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred.
• Previous cash handling and face to face customer service experience required
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
• Must be ServSafe Food Handler certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Acme is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.