Barista & Guest Experience Specialist

OnePack Hospitality Group; New Orleans (LA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Vision insurance

Job summary

OnePack Hospitality Group in New Orleans seeks team members to provide friendly, responsive service and to deliver an exceptional dining experience. You will take orders, prepare beverages, and assist with food items, working at the counter or table as part of a collaborative restaurant team.

Join a local hospitality group known for owning, operating, and innovating diverse restaurant concepts, with a culture focused on guest satisfaction and growth opportunities.

Qualifications

• Provide friendly, responsive service to create an exceptional dining experience for all guests by taking orders, making recommendations when appropriate, processing payments, and serving food or beverages to customers at the counter or table.
• Also perform other duties in food and final order preparation including preparing beverages and arranging food items.
• Attend all scheduled employee meetings and offer suggestions for improvement.

Responsibilities

• Promote, work, and act in a manner consistent with the mission of OnePack Hospitality Group and your assigned restaurant location/concept.
• Receive and process guest payments.
• Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
• Take guest orders and convey them to other employees for preparation.
• Provide guest with product details, such as coffee blend or preparation descriptions.
• Describe menu items to guest or suggest products that might appeal to them.
• Serve prepared foods, such as muffins, biscotti, or bagels.
• Prepare or serve menu items, such as sandwiches or salads.
• Clean or sanitize work areas, utensils, or equipment.
• Clean service or seating areas.
• Set up or restock product displays.
• Weigh, grind, or pack coffee beans for guest.
• Stock guest service stations with paper products or beverage preparation items.
• Wrap, label, or date food items for sale.
• Take out garbage.
• Order, receive, or stock supplies or retail products.
• Slicing fruits, vegetables, desserts, or meats for use in food service.
• Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
• Demonstrate the use of retail equipment, such as espresso machines.
• Create signs to advertise store products or events.
• Attend all scheduled employee meetings and offer suggestions for improvement.
• Coordinate with and assist fellow employees to meet guests' needs and support the operation of the restaurant.
• Fill-in for fellow employees where needed to ensure guest service standards and efficient operations.

Skills

Customer service

Food/beverage service

Cash handling

Upselling

Tools

POS system

Cash registers

Espresso machines

Food prep equipment

Job description

OnePack Hospitality Group in New Orleans seeks team members to provide friendly, responsive service and to deliver an exceptional dining experience. You will take orders, prepare beverages, and assist with food items, working at the counter or table as part of a collaborative restaurant team.

Join a local hospitality group known for owning, operating, and innovating diverse restaurant concepts, with a culture focused on guest satisfaction and growth opportunities.