Barista & Guest Experience Specialist

Bagel Brands; Des Moines (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee Discount

Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Des Moines, IA is hiring a Team Member to deliver day-making guest service, craft beverages, and support core values on shift. No prior experience required, with a friendly, fast-paced environment and opportunities for growth.

Role emphasizes teamwork, reliability, and a passion for coffee. Physical duties include lifting up to 50 pounds and standing for extended periods within a friendly, inclusive atmosphere.

Qualifications

• Must be at least 16 years of age.
• Ability to work a flexible schedule, including early mornings, evenings, weekends, nights, and holidays as the coffeehouse needs.
• Excellent customer service mindset
• Ability to thrive in a fast-paced environment
• Passion for coffee, hospitality, and being part of a team

Responsibilities

• Delivers guest service that builds real connections and attendance to small moments that make someone's day.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Move between barista, greeter, and other roles as needed.
• Takes orders and manages cash drawer, following cash-handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well-stocked, meeting operating standards for quality and safety.
• Anticipates needs of Guests or teammates and acts proactively.
• Makes recommendations grounded in product knowledge.
• Knows when to involve a leader and asks for support accordingly.
• Shows up on time with reliable attendance.
• Brings core values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love.
• Brings energy to the shift and engages with Guests and teammates.
• Maintains a learner mindset and seeks skill improvement.
• Remains dependable under pressure and asks for help when needed.

Skills

Customer service

Fast-paced environment

Team orientation

Flexible schedule

Job description

Caribou Coffee in Des Moines, IA is hiring a Team Member to deliver day-making guest service, craft beverages, and support core values on shift. No prior experience required, with a friendly, fast-paced environment and opportunities for growth.

Role emphasizes teamwork, reliability, and a passion for coffee. Physical duties include lifting up to 50 pounds and standing for extended periods within a friendly, inclusive atmosphere.