Barista & Guest Experience Champion — Flexible Hours

Caribou Coffee Company; Big Lake (MN); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Employee Discount & Free Shift Drink

Flexible schedule

Growth Opportunities

Tips

Job summary

Caribou Coffee in Big Lake, MN seeks a Team Member to deliver exceptional guest service, craft hand-made beverages, and bring our Purpose and Values to life in every interaction. No prior experience required, with a focus on learning and teamwork as part of a flexible, welcoming environment.

You will take orders, assist with food preparation, and contribute to a busy coffeehouse by maintaining cleanliness, safety, and quality standards while supporting colleagues during shifts.

Qualifications

• Must be at least 16 years of age.
• Ability to work a flexible schedule, including mornings, evenings, weekends, holidays.
• Excellent customer service mindset.
• Ability to thrive in a fast-paced environment.
• Passion for coffee, hospitality, and being part of a team.

Responsibilities

• Delivers guest service that builds real connections, active listening, personal attention, and the small moments that make someone's day.
• Hand-crafts beverages and prepares food to standard recipes, customizing to Guest preferences.
• Confidently moves between barista, greeter, and any other role the shift calls for, ready to take on tasks as needed.
• Takes orders and manages the cash drawer accurately, following cash-handling, safety, and security standards.
• Keeps the coffeehouse clean, organized, and well-stocked, meeting Caribou's operating standards for quality and safety.
• Anticipates what's needed next for a Guest or a teammate and acts on it before being asked.
• Makes recommendations to Guests grounded in real product knowledge.
• Shows up for every scheduled shift on time and ready to go, maintaining reliable attendance.
• Brings the Core Values to life: Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve with Love.

Skills

Customer service

Flexibility

Fast-paced

Team player

Job description

Caribou Coffee in Big Lake, MN seeks a Team Member to deliver exceptional guest service, craft hand-made beverages, and bring our Purpose and Values to life in every interaction. No prior experience required, with a focus on learning and teamwork as part of a flexible, welcoming environment.

You will take orders, assist with food preparation, and contribute to a busy coffeehouse by maintaining cleanliness, safety, and quality standards while supporting colleagues during shifts.