Barista & Guest Experience Associate

Guest Services; Washington (District of Columbia); On-site; USD 28,000 - 33,000; Full time

Job summary

Guest Services is seeking a Barista to brew coffee, tea, and other beverages while delivering excellent customer care. You will greet guests, take orders, and prepare drinks in a fast-paced setting with accurate cash handling and receipts.

Responsibilities include maintaining cleanliness, stocking supplies, and following safety guidelines. This role requires on-site work in Washington, DC area and strong customer service skills.

Qualifications

• Experience delivering friendly customer service in fast-paced environments.
• Basic math skills for cash handling and making change.
• Ability to recognize issues and relay to management.

Responsibilities

• Greet guests and take beverage orders.
• Identify items and calculate costs; operate cash register.
• Prepare drinks and deliver to customers.
• Process receipts and handle refunds accurately.
• Keep work area clean and stocked; ensure safety practices.

Skills

Customer service

Cash handling

Sanitation

Problem reporting

Education

High School Diploma/GED optional

Tools

POS system

Coffee equipment

Job description

Guest Services is seeking a Barista to brew coffee, tea, and other beverages while delivering excellent customer care. You will greet guests, take orders, and prepare drinks in a fast-paced setting with accurate cash handling and receipts.

Responsibilities include maintaining cleanliness, stocking supplies, and following safety guidelines. This role requires on-site work in Washington, DC area and strong customer service skills.