Barista - Craft Coffee & Customer Care Pro

guestservices; Washington (District of Columbia); On-site; USD 2,066,000 - 2,893,000; Full time

Job summary

Guest Services, Inc. in Washington, DC is hiring a Barista to brew coffee, tea, and other specialty drinks while delivering friendly, efficient service to guests. You will take orders, handle payments, and prepare beverages in a fast-paced environment.

The role requires basic math, sanitation, and strong customer service skills, with attention to safety and cleanliness in the workplace.

Qualifications

• Partial High School education; High School Diploma/G.E.D. equivalent preferred.
• Strong sanitation habits.
• Mathematic skills.
• Strong customer service abilities; actively looks for ways to assist customers and coworkers.
• Ability to recognize when a problem has occurred and communicate it to management.

Responsibilities

• Greet guests in a polite, positive manner; and take beverage orders. Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment.
• Prepare requested drink and deliver to customer.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Turn in cash drawer and sales reconciliation at shifts’ end.
• Smile and greet customers entering unit; answer customers’ questions, and provide information on company policies. Thank each customer.
• Maintain clean and orderly work area; stock and maintain area with various supplies.
• Serve other items as per unit guidelines.
• Maintain awareness of safety issues, and report them immediately to your manager.

Skills

Customer Service

Math

Sanitation

Communication

English fluency

Education

Partial High School education; High School Diploma/G.E.D. equivalent preferred

Job description

Guest Services, Inc. in Washington, DC is hiring a Barista to brew coffee, tea, and other specialty drinks while delivering friendly, efficient service to guests. You will take orders, handle payments, and prepare beverages in a fast-paced environment.

The role requires basic math, sanitation, and strong customer service skills, with attention to safety and cleanliness in the workplace.