Barista - Field

The Coffee Bean & Tea Leaf; Ashland (OH, KY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a renowned specialty coffee and tea retailer, where your passion for customer service will shine! As a Barista, you will create memorable experiences for guests by serving high-quality products with a smile. This role is perfect for individuals who thrive in a fast-paced environment and enjoy engaging with customers. You'll be part of a company that values creativity and social responsibility, ensuring that every cup of coffee or tea makes a difference. If you're ready to bring your enthusiasm and skills to a beloved brand, this opportunity is calling your name!

Qualifications

• Experience in retail or food establishment preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Serve products with friendly, individualized attention.
• Restock shelves and maintain cleanliness of the store.
• Educate customers on products and services.

Skills

Customer Service

Sales Skills

Communication Skills

Education

High School Diploma or Equivalent

Job description

0092 - Promenade at Scottsdale Store - 16211 N. Scottsdale Rd., Scottsdale, Arizona, United States of America Req #513

Monday, February 17, 2025

Before completing the application, you must click this link to complete an assessment. Any application without an assessment will not be considered.

Position: Barista

About Us:
Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world’s largest independent and privately owned specialty coffee and tea retailers. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world.

Our Products:
We’re known for an unwavering commitment to premium quality coffee and tea, and have built direct supplier relationships with the best private coffee farms and tea estates around the world.

Social Responsibility:
We believe we are in business for more than making a profit. We want to make a difference. Our genuine care is evident from seed to cup.

Position Responsibilities:

The Barista is responsible for serving all products with friendly, individualized attention towards each customer and fulfilling any other duties assigned by the management.

Responsibilities:

1. Sales/Customer Service
   • Sells and serves products to customers in a courteous and friendly manner.
   • Participates in all sales promotions effectively and efficiently.
   • Safely handles all hot and cold drinks during drink preparation.
   • Accurately rings sales orders into cash register and counts back change to customers.
   • Answers customer questions regarding products, service or environment.
2. Store Operations
   • Restocks shelves when necessary.
   • Routinely cleans the bar area, floor, windows and grinders.
   • Reports potential safety hazards to the manager on duty.
3. Employee Development
   • Perpetuates company philosophy and culture.
   • Maintains a high level of motivation to ensure quality and consistent product.
4. Product Knowledge
   • Ensures that all customers are educated on our products and services.
   • Follows all company drink recipes and procedures.
5. Visual Presentation
   • Assists in maintaining a clean, well-merchandised store.

Requirements:

• Able to train new baristas.
• Works special events, as needed.
• Maintains positive company morale.

Physical Demands:

• Regularly required to stand, walk, talk and hear.
• Frequently required to use hand motions and handle or feel objects.
• Regularly required to lift and/or move items up to 25 pounds.

Qualifications:

• Experience in retail/specialty store or food establishment preferred.
• Excellent verbal and written skills.
• Minimum high school diploma or equivalent.

The Coffee Bean & Tea Leaf is fully committed to Equal Employment Opportunity and to attracting, retaining developing and promoting the most qualified employees without regard to their protected status.