Barista: Fast-Paced Coffee Expert (Free Meal on Shift)

Ocean casino resort; Atlantic City (NJ); Vor Ort; USD 27.000 - 38.000; Vollzeit

Benefits dieser Stelle

Free meal on shift

Free onsite garage parking

Zusammenfassung

Ocean Casino Resort in Atlantic City is looking for a Barista to prepare and sell coffee drinks following recipes, while engaging customers and promoting offerings. The role focuses on delivering excellent service, educating guests about beverages, and driving revenue in a fast-paced casino environment.

You'll maintain inventory, keep equipment running, ensure sanitation, and contribute to a welcoming coffee bar experience for guests and team members alike.

Qualifikationen

• High school diploma or GED preferred.
• At least 1+ year in the coffee service industry.
• Ability to communicate with customers and team members in a clear and concise manner.
• Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
• Ability to effectively communicate in English.

Aufgaben

• Welcomes customers by determining their coffee interests and needs.
• Educates customers by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, cafe latte, and cappuccino.
• Generates revenues by attracting new customers; defining new and expanded services and products.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Kenntnisse

Customer service

Communication

Sales skills

Food service

English proficiency

Ausbildung

High school diploma or GED

Jobbeschreibung

Ocean Casino Resort in Atlantic City is looking for a Barista to prepare and sell coffee drinks following recipes, while engaging customers and promoting offerings. The role focuses on delivering excellent service, educating guests about beverages, and driving revenue in a fast-paced casino environment.

You'll maintain inventory, keep equipment running, ensure sanitation, and contribute to a welcoming coffee bar experience for guests and team members alike.