Barista & Espresso Specialist — Guest Experience + Perks

Muckleshoot Casino Resort; Auburn (WA); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive salary with bonuses

Complimentary meals & team parking

Company-paid gaming licenses

Job summary

Muckleshoot Casino Resort in Auburn, WA is hiring for a Counter/Barista position. The role involves taking food and beverage orders, promoting menu items, and delivering friendly guest service in a fast-paced casino environment.

Responsibilities include operating espresso equipment, preparing beverages, cleaning, cash handling, and health/safety compliance. A valid WA Health Card is required, with licenses supported by the employer.

Qualifications

• Ability to obtain a Class III B gaming license
• Minimum six months’ experience as a Counter/Barista
• Previous lead or supervisory experience preferred
• Valid WA State Health Card/Food Handlers Permit
• Must maintain Class 12 and/or Class 13 permits

Responsibilities

• Exemplifies Muckleshoot Casino Resort’s values and sets a great example by always demonstrating excellent guest service and professionalism
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort
• Accurately take food and beverage orders promoting and recommending menu options to guests
• Clean and maintain work areas and equipment, before, during and after guests are served
• Help guests select food and beverage items (i.e., explaining daily specials or answering preparation questions)
• Operate an espresso bar machine and prepare beverages ranging from simple to elaborate drinks
• Prepare and serve ice cream orders
• Follow standards for display cases; maintains, cleans, and restocks as needed
• Ensure guest satisfaction by delivery of food and beverage in an efficient and friendly manner
• Follow cash handling and cash register procedures
• Reconciliation of daily “end of shift” financial transactions
• Perform assigned daily and weekly cleaning tasks
• Inform management of guest requests, inventory shortages, replenishment needs and food spoilage
• Follow health, safety, and sanitation guidelines for all products
• Provide excellent guest service to ensure a positive guest experience
• Create, maintain, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel
• Other duties as assigned

Job description

Muckleshoot Casino Resort in Auburn, WA is hiring for a Counter/Barista position. The role involves taking food and beverage orders, promoting menu items, and delivering friendly guest service in a fast-paced casino environment.

Responsibilities include operating espresso equipment, preparing beverages, cleaning, cash handling, and health/safety compliance. A valid WA Health Card is required, with licenses supported by the employer.