Barista - Downers Grove

Peet's Coffee; Downers Grove (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking enthusiastic Baristas who are passionate about coffee and customer service. In this role, you will engage with customers, deliver exceptional service, and ensure the highest quality in drink preparation. You'll be part of a team that values curiosity and mastery, and you'll have the opportunity to grow and learn in a supportive environment. With competitive pay and a range of benefits, this position offers a chance to be part of a community-focused company that believes in supporting its employees and local neighborhoods. If you have a friendly demeanor and a commitment to excellence, this role is perfect for you.

Benefits

401(k) plan with matching

Tuition scholarship opportunities

Medical, dental, and vision insurance

Paid vacation

Flexible schedule

Free coffee and baked goods

Employee discount

Opportunities for growth and advancement

Qualifications

• Passion for customer service and a friendly demeanor.
• Ability to learn quickly and work in a team environment.

Responsibilities

• Engage with customers and ensure a quality experience.
• Prepare drinks and maintain a clean and stocked store.

Skills

Customer Service

Teamwork

Reliability

Time Management

Product Knowledge

Education

High School Diploma

Tools

Coffee Brewing Equipment

Point of Sale Systems

Job description

For over 50 years, our goal has been to offer the best coffees & teas in the world, without compromise. Since 1966, we've journeyed in the pursuit of better – a better blend, a better cup of coffee, a better experience for our customers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Curiosity, Accountability, Mastery and Inclusion – guide us on this journey. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup. Peet’s is currently seeking passionate Baristas. Our Baristas possess an unwavering commitment to mastery by ensuring unequaled quality and service. They focus on engaging with our customers, delivering the Peet’s brand and keeping up the daily coffeebar functions.

What Does it take to be a Successful Barista?

In addition to modeling Peet’s culture and values and following policies and procedures, principal responsibilities include, but are not limited to:

Delivers Engaging Customer Service

• Welcomes customers to store, engaging with them throughout their store experience.
• Determines customer needs by asking questions and sharing product knowledge.
• Demonstrates that customers come first by serving them with a sense of urgency.

Delivers Operational Excellence

• Provides consistent quality in the preparation of drinks and brewing of coffee and tea.
• Participates actively in training to learn new and promotional products. Continually works to expand product knowledge of coffee and tea.
• Maintains a clean and well-stocked store.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business.

The Ideal Candidate will:

• Carry a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality.
• Exhibit a strong focus on quality with an interest in learning more about coffee.
• Be extremely reliable and punctual.
• Enjoy working in a team-environment and building great relationships with their coworkers.
• Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance.
• Have the ability to perform various physical tasks during the work shift.

What Compensation and Benefits do Baristas Receive?

At Peet’s we hire the best people and are committed to supporting our employees and rewarding them for their work. That’s one of the reasons we offer the following compensation and benefits:

• Starting pay between $14.50 to $20.00 plus $3.00 – $6.00 per hour cash and electronic tips. Pay ranges are determined based on geography (State/Local regulations and market conditions).
• Possess the interest and ability to actively work to become Barista certified by passing all required trainings and certifications within 90 days of start date.
• 401(k) plan, with generous matching (must be 18 years old to qualify).
• Tuition scholarship opportunities through Oregon State University E Campus to any of the 95+ OSU degrees offered.
• Full medical, dental and vision insurance to employees who work 21 or more hours per week (following 6 months of employment plus one month of administration).
• Employee Assistance Program including mental health resources for all employees.
• Paid vacation (after a waiting period of 4 months of employment).
• Flexible schedule.
• Free coffee and fresh baked goods as well as an employee discount.
• Opportunities for growth and advancement.

Our Commitment to the Community

Beyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, thorough holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are grown, lending hands and knowledge to make life and coffee better. Peet’s is proud to be an Equal Opportunity Employer. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local ordinances.

For more information about our craft and who we are please visit our website. We look forward to hearing from you!