Barista & Customer Experience Specialist

The GIANT Company; Willow Grove (PA); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

The GIANT Company in Willow Grove, PA is seeking team members to provide exceptional customer experiences as a barista and sales associate. You’ll welcome customers, demonstrate products, and help ensure cleanliness and safety while meeting quality standards.

Expect a dynamic work environment focused on teamwork, training beyond the standard program, and opportunities to contribute to store profitability through accurate cash handling and stock management.

Formación

• Prefer supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards including regular attendance.
• Special skills: customer focused and strong interpersonal abilities; food handling certificate preferred.

Responsabilidades

• Provide exceptional customer service.
• Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards.
• Only serve items that meet visual and product quality standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock rotation, and storage standards.
• Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability.
• Follow proper cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Assume responsibility to learn and demonstrate knowledge as a barista.
• Responsible for self-initiated learning beyond the standard training program.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Conocimientos

Customer service

Interpersonal skills

Food handling

Cash handling

Descripción del empleo

The GIANT Company in Willow Grove, PA is seeking team members to provide exceptional customer experiences as a barista and sales associate. You’ll welcome customers, demonstrate products, and help ensure cleanliness and safety while meeting quality standards.

Expect a dynamic work environment focused on teamwork, training beyond the standard program, and opportunities to contribute to store profitability through accurate cash handling and stock management.