Barista & Customer Experience Specialist

The GIANT Company; Carlisle (Cumberland County); On-site; USD 17,000 - 21,000; Full time

Job summary

The GIANT Company is seeking a store team member in Carlisle, PA. You will provide exceptional customer service, help customers select products, perform product demonstrations, and ensure items meet quality standards.

You may also learn barista duties and uphold safe food handling, merchandising, and store protocols. We value reliability and teamwork; prior barista or supervisory experience is preferred, and you must be eligible to work in the U.S.

Qualifications

• Prefer supervisory and/or barista experience.
• Must be authorized to work in the U.S.
• Must have valid identification.
• Must meet the company performance standards including regular attendance.
• Special skills: customer focused, strong interpersonal skills, and food handling certificate preferred.

Responsibilities

• Provide exceptional customer service.
• Welcome and connect with each customer.
• Effectively recommend products and accommodate purchases to enhance the customer experience.
• Provide product demonstrations and sampling.
• Produce high quality products in accordance with company standards.
• Only serve items that meet visual and product quality standards.
• Demonstrate knowledge and practice of safe food handling.
• Follow merchandising, stock, rotation, and storage standards.
• Present oneself in a clean professional manner during every shift.
• Contribute to Store Profitability: follow proper cash handling procedures and register policies.
• Follow inventory and stock guidelines.
• Assume responsibility to learn and demonstrate knowledge as a barista.
• Responsible for self-initiated learning beyond the standard training program.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Supervisory experience

Barista experience

Customer service

Interpersonal skills

Job description

The GIANT Company is seeking a store team member in Carlisle, PA. You will provide exceptional customer service, help customers select products, perform product demonstrations, and ensure items meet quality standards.

You may also learn barista duties and uphold safe food handling, merchandising, and store protocols. We value reliability and teamwork; prior barista or supervisory experience is preferred, and you must be eligible to work in the U.S.