Barista & Customer Experience Pro

The GIANT Company; Mechanicsburg (Cumberland County); On-site; USD 26,000 - 34,000; Full time

Job summary

The GIANT Company is seeking team members for its Mechanicsburg store to deliver exceptional customer service, demonstrate products, and support barista responsibilities. You will welcome customers, assist with purchases, and help maintain high standards of quality and safety across products.

Ideal candidates have barista and/or supervisory experience, are authorized to work in the U.S., and possess strong interpersonal skills.

Qualifications

• Barista experience or supervisory experience is preferred.
• Authorisation to work in the U.S. is required.
• Must have valid identification.
• Must meet company performance standards including regular attendance.
• Food handling certificate preferred.

Responsibilities

• Provide exceptional customer service and connect with each customer.
• Recommend products and assist purchases to enhance the experience.
• Provide product demonstrations and sampling.
• Maintain product quality and safety per company standards.
• Follow cash handling, inventory and stock guidelines.
• Learn and demonstrate all standards of product and conduct established by The GIANT Company and Starbucks.

Skills

Barista experience

Supervisory experience

Customer focus

Strong interpersonal skills

Food handling certificate (preferred)

Work authorization in the U.S.

Identifications compliance

Job description

The GIANT Company is seeking team members for its Mechanicsburg store to deliver exceptional customer service, demonstrate products, and support barista responsibilities. You will welcome customers, assist with purchases, and help maintain high standards of quality and safety across products.

Ideal candidates have barista and/or supervisory experience, are authorized to work in the U.S., and possess strong interpersonal skills.