Barista & Customer Experience Specialist

C&S Wholesale Grocers, LLC; Grand Rapids (MI); Hybrid; USD 13,000 - 17,000; Part time

Benefits offered by this job

People First culture

Total Rewards benefits package

Job summary

D&W Fresh Market in Grand Rapids, MI is seeking a part-time team member to prepare coffee shop beverages and food, operate the cash register, and deliver courteous customer service. You’ll stock items, maintain clean standards, and support store programs and promotions while ensuring safety and quality in a fast-paced retail environment.

Ideal candidates have a high school diploma or GED (preferred) and ~1 year of retail experience. Excellent communication and organizational skills are a plus.

Qualifications

• Good verbal communication skills; ability to interact politely and effectively with customers.
• Good customer service and organizational skills; detail-oriented. Basic reading, writing and arithmetic skills are required.
• One year of retail or related experience preferred.

Responsibilities

• Prepare coffee shop beverages; brew, mix and/or blend beverages according to set standards.
• Prepare food items according to procedures.
• Ensure food and beverages are handled in a safe manner and according to established guidelines, and work is completed in a clean work environment.
• Operate cash register to itemize customer purchases and process payments including, but not limited to; cash, checks, credit cards, gift certificates, coupons, etc.
• Stock items and rotate Coffee items and merchandise displays.
• Maintain understanding of current store programs and product locations.
• Understand use of check-stand equipment (i.e., register) and coffee shop equipment and its efficient operation.
• Notify the department lead or manager if products and supplies need to be ordered.
• Comply with Company policies regarding security, cash handling/cash drawer accounting procedures, product handling (i.e., damaged/spoiled products), etc.
• Maintain a clean and well-stocked department; ensure the department complies with Company safety and sanitation procedures and standards.
• Communicate the Company programs (i.e., loyalty program, scans, etc.), in-store specials and coupons to customers, and models high standards of service to achieve a customer oriented store.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed

Skills

Customer service

Communication

Detail-oriented

Education

High school diploma or GED (preferred)

1 year of retail experience (preferred)

Job description

D&W Fresh Market in Grand Rapids, MI is seeking a part-time team member to prepare coffee shop beverages and food, operate the cash register, and deliver courteous customer service. You’ll stock items, maintain clean standards, and support store programs and promotions while ensuring safety and quality in a fast-paced retail environment.

Ideal candidates have a high school diploma or GED (preferred) and ~1 year of retail experience. Excellent communication and organizational skills are a plus.