Barista & Customer Experience Specialist

Food City; Abingdon (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and DisabilityPlan

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City is hiring a Starbucks Customer Service Associate to create a welcoming experience for shoppers by delivering prompt service, quality beverages and products, and maintaining a clean, friendly store environment.

Responsibilities include taking orders, preparing and presenting drinks, operating the POS, and following safety and recipe standards while delivering excellent customer service.

Qualifications

• Must be 16 years of age or older.
• High School Diploma or equivalent.
• Learn how to mix a wide variety of coffee and tea products.
• Learn the ingredients that go into various products.
• Work with various Starbucks ingredients including various coffees, teas, spices, nuts, flavorings, sauces, and oils.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies

Responsibilities

• Provide efficient and courteous customer service at all times in support of the company mission to “Run the Best Store in Town!”
• Take customer orders, ensure orders are completed in a timely manner, and to the customers’ satisfaction
• Prepare, bagging, pouring, and stocking Starbucks products, rotating items to ensure product quality and safety.
• Maintain a positive and friendly attitude towards customers and fellow associates.
• Engage with customer, offering product information, using suggestive selling techniques, and sampling products.
• Process cash register transactions using POS system.
• Provide quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
• Act with integrity, honesty, and knowledge to promote the culture, values, and the mission of both Food City and Starbucks.
• Consistently operate and tools and equipment, following all routine and safety procedures.
• Follow company food safety program and food-handling procedures.
• Responsible for attending on-site work during scheduled shifts to adhere to company time and attendance policies

Skills

Customer service

Cash handling

Food safety

Product knowledge

Education

High school diploma or equivalent

Tools

POS system

Job description

Food City is hiring a Starbucks Customer Service Associate to create a welcoming experience for shoppers by delivering prompt service, quality beverages and products, and maintaining a clean, friendly store environment.

Responsibilities include taking orders, preparing and presenting drinks, operating the POS, and following safety and recipe standards while delivering excellent customer service.