Barista - Create Legendary Guest Experiences

Ascent Hospitality; Chattanooga (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Health, Dental, Vision, Life

401k with match

Paid PTO

Uniforms provided

Team member hotel discount

Job summary

Ascent Hospitality operates a Starbucks cafe within its hotels in Chattanooga, seeking a Barista to deliver legendary customer service, craft beverages to standard recipes, and maintain a clean, inviting store environment for guests and team members. Responsibilities include greeting guests, following safety and cash-handling procedures, and working flexible hours.

The role offers competitive pay, health benefits, 401k matching, PTO, and staff discounts.

Qualifications

• Prior Food and Beverage, Coffee/Barista, Restaurant experience preferred.

Responsibilities

• Welcome and acknowledge all guests according to company standards, providing eye contact and a warm welcome as they enter the coffee shop area; anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Acts with integrity, honesty and knowledge that promote the culture, values and mission of the company.
• Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard.
• Anticipates customer and store needs by constantly evaluating environment and customers for cues.
• Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.
• Follows operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all Team Members during each shift.
• Maintains a clean and organized workspace so that Team Members can locate resources and product as needed.
• Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.
• Maintains regular and punctual attendance.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

Job description

Ascent Hospitality operates a Starbucks cafe within its hotels in Chattanooga, seeking a Barista to deliver legendary customer service, craft beverages to standard recipes, and maintain a clean, inviting store environment for guests and team members. Responsibilities include greeting guests, following safety and cash-handling procedures, and working flexible hours.

The role offers competitive pay, health benefits, 401k matching, PTO, and staff discounts.