Barista - Craft Coffee & Welcoming Experience

Kroger; Maineville (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

Kroger in Maineville, OH is seeking a customer-focused team member for our coffee shop and department operations. You will assist customers, maintain product quality, and follow safety standards while delivering friendly service.

Responsibilities include answering questions, preparing beverages, handling transactions, and promoting store promotions. Prior retail or coffee shop experience is a plus; strong integrity and teamwork are required.

Qualifications

• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Previous experience in retail or coffee shop is a plus.

Responsibilities

• Create an environment that makes customers feel welcome, important and appreciated by answering questions about products.
• Gain and maintain knowledge of products and respond to questions with suggestions.
• Collaborate with associates and promote teamwork to reach store goals.
• Prepare beverage selections to recipes and standards; tender transactions per company practices.
• Offer product samples and inform customers of coffee shop specials.
• Provide fresh products and correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use equipment properly and label, stock and inventory items.
• Check product quality and review dates; take action as needed.
• Label, stock and inventory department merchandise.
• Notify management of discrepancies in orders or shipments.
• Stay current with ads and promotions; follow safety procedures.

Skills

Excellent customer service

Teamwork

Conflict resolution

Honesty and integrity

Job description

Kroger in Maineville, OH is seeking a customer-focused team member for our coffee shop and department operations. You will assist customers, maintain product quality, and follow safety standards while delivering friendly service.

Responsibilities include answering questions, preparing beverages, handling transactions, and promoting store promotions. Prior retail or coffee shop experience is a plus; strong integrity and teamwork are required.