Barista: Craft Coffee & Delightful Customer Experience

Kroger; Sterling Heights (MI); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Sterling Heights is seeking a customer-focused coffee shop team member to deliver friendly service, prepare beverages to standards, and maintain a clean, welcoming environment.

You will answer questions, restock, handle transactions, and support coworkers in a fast-paced store setting while upholding Kroger's values of respect, integrity and safety.

Experience in retail or food service is a plus; training provided to learn store procedures and beverage recipes.

Qualifications

• Excellent customer service skills.
• Previous comparable experience preferred.

Responsibilities

• Create welcoming environment by answering questions about store products.
• Maintain knowledge of department products and suggest items.
• Collaborate with associates to achieve store goals and promote teamwork.
• Prepare beverages to recipe standards and handle transactions per company practices.
• Offer product samples and inform customers about coffee shop specials.
• Provide fresh products and correct portion sizes to prevent shrink.
• Recommend items to ensure customers get what they want and need.
• Operate coffee shop equipment and inventory ingredients per guidelines.
• Check product quality and monitor sell-by dates; take action as needed.
• Follow safety procedures and report hazards to management.

Skills

Customer service

Teamwork

Cash handling

Job description

Kroger in Sterling Heights is seeking a customer-focused coffee shop team member to deliver friendly service, prepare beverages to standards, and maintain a clean, welcoming environment.

You will answer questions, restock, handle transactions, and support coworkers in a fast-paced store setting while upholding Kroger's values of respect, integrity and safety.

Experience in retail or food service is a plus; training provided to learn store procedures and beverage recipes.