Barista: Craft Coffee & Customer Experience Specialist

Kroger Co.; Granby (CO); On-site; USD 28,000 - 50,000; Part time

Job summary

Kroger Co. is seeking an in-store Coffee Shop Associate to provide exceptional customer service, prepare beverages to recipes, and promote teamwork with store staff.

You will assist customers by answering questions, suggesting products, and offering samples while ensuring freshness and proper portion sizes. The role requires the ability to work in a fast-paced environment, follow safety and food handling procedures, and maintain inventory and merchandising standards.

Qualifications

• Excellent customer service skills.
• Any previous comparable experience.

Responsibilities

• Create an environment that makes customers feel welcome and valued by answering questions about products in the department and store.
• Assist customers by gaining knowledge of products and suggesting items they may want.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverages to recipes and customer requests using proper equipment; handle transactions per company practices.
• Offer product samples and inform customers of coffee shop specials.
• Ensure freshness and correct portion sizes of ordered products to prevent shrink.
• Recommend coffee shop items to ensure customer satisfaction.
• Operate coffee shop equipment according to guidelines; label and inventory ingredients.

Skills

Customer service

Job description

Kroger Co. is seeking an in-store Coffee Shop Associate to provide exceptional customer service, prepare beverages to recipes, and promote teamwork with store staff.

You will assist customers by answering questions, suggesting products, and offering samples while ensuring freshness and proper portion sizes. The role requires the ability to work in a fast-paced environment, follow safety and food handling procedures, and maintain inventory and merchandising standards.