Barista / Counter Server

Do-Rite Donuts; Chicago (IL); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Mental Health & Wellness EAP

Paid vacation

Medical insurance (BCBS)

Life & accident insurance

Domestic partner benefits

401(k)

Job summary

Do-Rite Donuts in Chicago is hiring Barista/Counter Servers to join a fast-paced team. You will take orders, prepare coffee and donuts, and handle payments for indoor and drive-thru guests when available.

We value friendly, reliable teammates who can multitask in a busy environment, stand for long periods, and move safely through all service areas. EOE and E-Verify participation are noted.

Qualifications

• Customer service experience is preferred.
• Excellent communication and multitasking abilities.
• Ability to stand for long periods and lift up to 50 pounds.

Responsibilities

• Greet guests and take accurate orders with a positive attitude.
• Prepare and serve coffee and baked items, ensure order accuracy.
• Process payments and balance cash at end of shift.
• Maintain cleanliness and safety in work area and equipment.

Job description

We're hiring people to join our team as BARISTA / COUNTER SERVER!

A Few of Our Barista / Counter ServerBenefits:

• Employee Assistance Program - Focusing on a Commitment to Mental Health & Wellness
• Paid Vacation for Qualifying Employees
• Blue Cross Blue Shield Medical Insurance
• Life, Accident Protection & Critical Illness Insurance
• Domestic Partner Benefits
• 401(k)

Do-Rite Donuts & Chicken is a Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted. The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY. We believe in people. We believe in treating our guests and staff well. EOE. We participate in E-Verify / Participamos en E-Verify

BARISTA / COUNTER SERVER JOB DESCRIPTION

Baristas/Counter Serversare responsible for professionally and courteously taking, preparing, delivering and collecting payment for food and beverage orders for indoor and outdoor guests (including guests in vehicles in locations offering drive-thru service), confirming accuracy, proper packaging and collection of payment.

Essential Functions

• Accurately take and confirm guest food and beverage orders (including special instructions and/or restrictions)
• Prepare and serve coffee, espresso, other beverages (including component ingredients) and serve to guests
• Process payments and balance all sales/receipts in compliance with restaurant policies and procedures, including reconciling and maintaining the security of the cash drawer
• Accurately, promptly, efficiently and safely assemble and transport food and beverage orders to indoor and outdoor guests (including guests in vehicles in locations offering drive-thru service)
• Sell and accurately account for gift cards
• Available to work a variety of hours, days and shifts, including weekends
• Safely and effectively move chairs, tables, highchairs and booster seats
• Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
• Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
• Ability to multitask calmly and effectively in a busy, stressful environment
• Work in a confined, crowded space of variable noise and temperature levels
• Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
• Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

• Ensure the overall guest experience exceeds expectations and anticipate guests' needs
• Greet guests with a warm, sincere smile
• Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
• Understand and respond knowledgeably to questions about the restaurant and menuUse sales techniques to present and encourage current promotions to guests
• Follow all steps of service
• Understand and follow the food allergy procedure and special orders/restrictions
• Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals,
• Comply with all safety and sanitation guidelines and procedures
• Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
• Get along well with others and be a team player