Barista - Coffee PT

Hei Hotels Inc.; Houston, Northern (TX, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Hei Hotels Inc. in Houston is seeking a part-time Barista to provide friendly service and maintain a clean outlet. You will prepare orders, greet guests, and ring up purchases.

You will balance cash, comply with payment methods, and support the team during busy periods. This role offers growth opportunities within HEI's hospitality portfolio and a supportive, team-focused environment.

Qualifications

• Good math skills for transactions and pricing.
• Ability to operate a Point of Sale (POS) system.
• Strong customer service with a friendly, positive attitude.
• Ability to resolve conflicts calmly and professionally.

Responsibilities

• Greet customers with a friendly, sincere welcome.
• Prepare orders accurately and efficiently.
• Ring up guest checks and process payments correctly.
• Maintain cleanliness and organization of work areas.
• Balance cash drawer and handle cash drops per shift.
• Adhere to attendance and shift requirements.

Skills

Cash handling

POS system

Customer service

Conflict resolution

Basic math

Communication

Tools

Cash register

Job description

## Barista - Coffee PTApplyremote type: On-Sitelocations: Houston Grand Hotel - River Oaks - Houston, TXtime type: Part timeposted on: Posted Todayjob requisition id: JR117952**About Us**For more than 40 years, our hotel has been a landmark in the Houston hospitality scene. Today, The Houston Grand – River Oaks is entering an exciting new chapter. Under the vision of new local ownership with deep Houston roots, the property is preparing for a full renovation, and a complete luxury rebrand that will restore the hotel as one of the premier destinations in the city. We are committed to elevating every aspect of the guest and associate experience. Our team is a tight knit, family like community with many long tenured associates who take pride in their craft and the exceptional service they deliver. We value passion, professionalism, and the desire to grow—because when our associates and their families thrive, our hotel thrives. Associates enjoy a complimentary meal each shift, free parking, and meaningful opportunities for career development within both the hotel and the broader HEI portfolio. Join us as we write the next chapter of a Houston legacy—your future could be part of something extraordinary.Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.**Compensation**### Tipped/Service Charge Eligible? No### Discretionary Performance Bonus Eligible? No**Overview**Provide superior customer service while maintaining a clean and attractive outlet for guests.### **Essential Duties and Responsibilities*** Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests.* Prepare customers’ orders as requested accurately and efficiently.* Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).* Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.* Maintain the highest level of standards for all product preparation.* Clean or sanitize work areas, utensils, equipment, service stations or seating areas.* Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.* Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.* Comply with attendance rules and be available to work on a regular basis.* Perform any other job-related duties as assigned.**Qualifications and Skills*** Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing.* Ability to operate a keyboard and Point of Sale procedures.* Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.* Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.