Barista & Coffee Experience Specialist

Kroger Co.; Willis (TX); On-site; USD 26,000 - 36,000; Part time

Job summary

Kroger Co. is seeking a customer-focused coffee shop team member to create a welcoming environment, assist customers with product questions, and prepare beverages to standard. The role emphasizes teamwork, safe food handling, and accurate portioning in a fast-paced retail setting.

The ideal candidate will have excellent customer service skills, experience in a similar role, and the ability to work collaboratively with store associates to meet daily goals.

Qualifications

• Excellent customer service skills.
• Previous comparable experience preferred.

Responsibilities

• Create an environment where customers feel welcome, important and appreciated by answering questions about products and department/store offerings.
• Gain knowledge of products and respond to questions with accurate product suggestions.
• Collaborate with teammates to promote teamwork and achieve store goals.
• Prepare beverage selections to recipe and standards and tender transactions using company practices.
• Offer product samples and inform customers about coffee shop specials.
• Provide customers with fresh products and correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Operate coffee shop equipment and inventory ingredients.
• Check product quality and review
• label, stock and inventory department merchandise.
• Report discrepancies to the department manager.
• Stay current with ads and promotions.
• Follow safety procedures and food safety guidelines.
• Inspect equipment and report maintenance needs.
• Notify management of accidents and safety risks.

Skills

Excellent customer service

Previous comparable experience

Job description

Kroger Co. is seeking a customer-focused coffee shop team member to create a welcoming environment, assist customers with product questions, and prepare beverages to standard. The role emphasizes teamwork, safe food handling, and accurate portioning in a fast-paced retail setting.

The ideal candidate will have excellent customer service skills, experience in a similar role, and the ability to work collaboratively with store associates to meet daily goals.