Barista Champion: Craft Coffee & Delightful Service

Kroger Co.; Idaho Falls (ID); Presencial; USD 17.000 - 22.000; A tiempo parcial

Descripción de la vacante

Kroger Co. in Idaho Falls seeks a customer service-focused associate to create a welcoming store environment and assist customers with product questions and purchases.

The role emphasizes teamwork, accurate pricing, safe food handling and friendly service across the department and store. Responsibilities include answering questions, stocking and labeling items, maintaining cleanliness, and following safety procedures while delivering an exceptional shopping experience to every customer.

Formación

• Customer service skills required.
• Previous comparable experience preferred.

Responsabilidades

• Create an environment where customers feel welcome by answering questions about products in the department and store.
• Gain knowledge of departmental products and respond to questions with suggestions.
• Collaborate with associates to promote teamwork and achieve store goals.
• Prepare beverages to recipe and standards and process transactions per policy.
• Offer product samples and inform customers of coffee shop specials.
• Provide fresh products in correct portions to prevent shrink.
• Recommend coffee shop items to meet customer needs.
• Use equipment properly and label, stock, and inventory department merchandise.
• Check product quality and sell-by dates and take appropriate action.
• Use espresso machine, blender, scale and steamer properly.
• Label, stock and inventory department merchandise.
• Report ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal and special ads.
• Follow safety procedures and report unsafe conditions; adhere to food safety guidelines.
• Inspect equipment and report needed repairs.
• Notify management of accidents and safety risks; report theft and fraud.
• Work cooperatively in a fast-paced environment.
• Manage conflict calmly and cooperatively.
• Act with honesty and integrity with customer and business information.
• Follow directions and seek help to resolve issues.
• Provide support to diverse customers including minors and seniors.
• Perform essential functions with or without accommodations.

Conocimientos

Excellent customer service

Descripción del empleo

Kroger Co. in Idaho Falls seeks a customer service-focused associate to create a welcoming store environment and assist customers with product questions and purchases.

The role emphasizes teamwork, accurate pricing, safe food handling and friendly service across the department and store. Responsibilities include answering questions, stocking and labeling items, maintaining cleanliness, and following safety procedures while delivering an exceptional shopping experience to every customer.