Barista, Cashier & Order Taker — Guest Services

Hyatt Regency; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Complimentary hotel room nights

Discounted room rates for colleagues

Bereavement and jury duty pay

Vacation, sick, and new child leave

Medical, dental and vision Insurance

Retirement Savings Plan - 401K match

Employee Stock Purchase Plan

Complimentary employee meals

Direct deposit

Competitive wages

Job summary

Hyatt Regency Houston Downtown is hiring a Market Attendant (Barista/Cashier/Order Taker) to deliver exceptional guest service in our coffee shop and gift shop. You will prepare beverages, take orders, process transactions, and help maintain a welcoming, clean environment for hotel guests and local patrons.

You should bring experience in barista or hospitality, strong communication, and the ability to multitask in a fast-paced setting.

Qualifications

• Previous barista, cashier, food service, or hospitality experience preferred.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Strong communication and customer service skills.
• Ability to handle multiple tasks while maintaining accuracy and attention to detail.
• Ability to lift, pull, and push a moderate amount of weight.
• Ability to stand and walk for extended periods throughout the shift.
• Must be able to work a flexible schedule including mornings, evenings, weekends, and holidays as business requires.

Responsibilities

• Greet guests and provide prompt, courteous, and professional service
• Prepare coffee, specialty beverages, and other menu items in accordance with established standards
• Take guest orders and accurately process cash, credit card, and room charge transactions
• Maintain cleanliness and presentation of service areas, displays, and equipment
• Restock food, beverage, retail, and supply items to ensure product availability throughout the shift
• Follow food safety, sanitation, and cash handling procedures
• Respond to guest questions and provide information regarding menu items and hotel offerings
• Assist with opening, closing, inventory, and other operational duties as assigned
• Promote Hyatt’s Culture of Care through exceptional guest service and teamwork

Skills

Customer service

Communication

Multitasking

Attention to detail

Job description

Hyatt Regency Houston Downtown is hiring a Market Attendant (Barista/Cashier/Order Taker) to deliver exceptional guest service in our coffee shop and gift shop. You will prepare beverages, take orders, process transactions, and help maintain a welcoming, clean environment for hotel guests and local patrons.

You should bring experience in barista or hospitality, strong communication, and the ability to multitask in a fast-paced setting.