Barista/Cajero

Cole Hospitality; McLean (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Cole Hospitality in McLean, VA seeks a Barista/Cashier responsible for crafting quality beverages, handling the POS, and keeping the diner inviting. You will prepare specialty drinks, assist guests with menu options, and restock supplies with attention to cleanliness and safety.

The role is full-time, requiring quick service, accuracy, and a friendly customer-first approach in a busy setting.

Qualifications

• High school diploma or GED is required.
• Proficient reading, writing and speaking English.
• Previous experience in retail, hospitality or customer service is preferred.
• Strong communication and interpersonal skills in a fast-paced environment.
• Ability to manage multiple tasks with accuracy and organization.

Responsibilities

• Prepare and serve coffee, tea and other beverages and prepare food orders.
• Operate the POS and handle cash transactions accurately.
• Respond to customer questions and resolve concerns professionally.
• Maintain brand standards and keep the store clean and stocked.
• Support guests in understanding menu offerings and upsell where appropriate.
• Observe health and safety standards and maintain equipment.
• Restock grab-and-go items, disposables, and packaging.

Skills

Customer Service

Communication

Cash Handling

Teamwork

Education

High School Diploma or GED

Job description

Barista/Cashier

Position Summary

The Barista/Cashier is responsible for making quality beverages, generally specialty coffee and hot beverages, preparing food orders, working the POS, and maintaining the store presentable to guests by cleaning and restocking. Cashier/Barista’s must do all those tasks in a quick and efficient manner while providing excellent customer service to our “Paul ” guests.

Position Task

• Prepare and serve coffee, tea and other beverages while maintaining brand and quality standards, and prepare food order for guests
• Properly handling and maintaining all equipment
• Respond to orders, questions, concerns, and customer complaints in a professional and efficient manner
• Maintain the brand standards and customer service
• Provide guest with any support needed to guide them thru questions and understating our menu offerings
• Observe and practice relevant health and safety standards
• Clean and maintain coffee equipment in accordance with coffee manufacturer standards
• Restock all grab and go, disposables, bags, etc.
• Other duties as assigned by management

Qualifications/Requirements

• High School Diploma or GED
• Ability to read, write and speak English proficiently
• Previous experience in retail, hospitality and/or customer service is preferred
• Strong communication and interpersonal skills with the ability to work across functional groups in a positive and collaborative manner
• Ability to handle large work volumes requiring a high degree of accuracy and be highly organized
• Detailed oriented and strong work ethic
• Ability to set and handle multiple priorities, adapt to changing situations quickly, follow instructions, schedules and timelines
• Able to work in a fast-paced, challenging environment

Compensation

• Starting Hourly rate + Tips (estimated average $150-$600 per pay period)

Supervisory Responsibilities

This position does not have any supervisory responsibilities.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours may vary, Monday thru Sunday or as the job duties demand. Work on holidays may also be required.