Part Time Barista/Cashier

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts in Atlanta, GA is seeking a Barista / Cashier for our Coffee outlet. The role emphasizes quick, efficient, and professional service to ensure guest satisfaction while maintaining a clean, well-stocked coffee bar.

You will interact with guests, handle transactions, and support inventory and safety procedures. The ideal candidate has at least 1 year of customer service experience in food/beverage or retail, cash-handling experience, and familiarity with MICROS input.

Qualifications

• Minimum 1 year customer service experience in food/beverage or retail.
• Previous cash handling and face-to-face customer service experience required.
• Ability to input information accurately into MICROS.
• Ability to work weekends and holidays.

Responsibilities

• Communicate effectively with guests and associates.
• Listen carefully to concerns raised by guests and coworkers, and clarify as needed.
• Remain professional in all situations, maintaining courtesy.
• Perform well in stressful, high-pressure environments.
• Adhere to proper uniform and grooming standards.
• Assist with monthly inventory and keep lobby areas clean in coordination with housekeeping.
• Maintain a clean workspace throughout the shift.
• Process payments using proper procedure for credit cards and checks.
• Maintain an accurate cash bank and reconcile as needed.
• Verify guest room numbers for room charges.
• Collaborate with other departments to meet guest needs.
• Follow proper food handling procedures and safety standards.
• Operate and handle equipment safely with knowledge of procedures.

Skills

Customer service

Cash handling

MICROS input

Face-to-face service

Job description

Barista / Cashier | Coffee

Overview

Baristas are responsible for maintaining the highest standards possible for the guest by providing quick, efficient, and professional service to ensure satisfaction. Restock merchandise, keep coffee bar clean and ensure guest satisfaction.

Responsibilities

• Must be able to communicate effectively with guests and associates
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Must remain professional in all situations.
• Must work well in stressful, high-pressure situations.
• Understand and acknowledge of proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Maintain a clean workspace throughout entire shift.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment use and safety procedures.

Qualifications

• Minimum 1 year customer service experience; in food/beverage and/or retail environment. Previous coffee house and/or hotel experience preferred.
• Previous cash handling and face to face customer service experience required
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
• Must be TIPS Alcohol & Food Handler certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.