Barista & Brand Experience Specialist

Coach; Austin (TX); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is seeking a Barista to deliver exceptional customer experiences and drive store sales in Austin. You will greet guests warmly, know the menu, and promote beverages, food, and merchandise with enthusiasm.

Responsibilities include maintaining cleanliness, operating espresso equipment, and supporting team collaboration to share selling strategies. Prior café experience is preferred, with flexibility for a busy retail schedule.

Qualifications

• Prior experience as a barista or in a café setting preferred.
• Experience in customer-facing roles and delegating tasks.
• Organizational skills and ability to work with food & beverage operating systems.
• Ability to meet store operating policies and standards, including food safety and cash handling.

Responsibilities

• Guest Engagement: Greet and assist guests warmly, creating memorable experiences.
• Product Knowledge: Maintain deep knowledge of menu, merchandise, and Coach brand heritage.
• Selling Skills: Meet sales goals by promoting beverages, food, and merchandise; customize orders and highlight limited availability items.
• Visual Standards: Support floor sets, replenishment, and visual merchandising.
• Operational Excellence: Maintain cleanliness and food safety standards; operate espresso machines, grinders, and ovens to prepare handcrafted beverages.
• Team Collaboration: Work closely with team members to solve problems and share selling strategies.

Skills

Guest engagement

Customer service

Cash handling

Food & beverage

Job description

Coach is seeking a Barista to deliver exceptional customer experiences and drive store sales in Austin. You will greet guests warmly, know the menu, and promote beverages, food, and merchandise with enthusiasm.

Responsibilities include maintaining cleanliness, operating espresso equipment, and supporting team collaboration to share selling strategies. Prior café experience is preferred, with flexibility for a busy retail schedule.