Barista at Downtown Hotel — Growth & Perks

Omni Hotels & Resorts; Austin (TX); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Free Downtown Parking

Associate Cafeteria

Medical, Dental, Vision

401K Match

Travel Discounts

Tuition Reimbursement

Work/Life Balance

Job summary

Omni Hotels & Resorts at the Omni Austin Hotel Downtown is hiring a full-time Barista for the Presidents House Coffee team. You will deliver quick, friendly service, maintain a clean coffee bar, and support guest satisfaction in a fast-paced hotel setting.

The role requires excellent communication, cash handling, and ability to work weekends and holidays. Previous coffee house or hotel experience is preferred, with MICROS input skills and a welcoming demeanor.

Qualifications

• Minimum 1 year customer service experience; in food/beverage and/or retail environment.
• Previous cash handling and face to face customer service experience required
• Ability to accurately and efficiently input information into MICROS
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment
• Must be TABC & Food Handler certified.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance. Requires frequent bending, reaching overhead, and twisting. Must be able to stand or walk for an extended period or for an entire work shift.

Responsibilities

• Be able to communicate effectively with guests and associates
• Be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guest.
• Remain professional in all situations.
• Work well in stressful, high-pressure situations.
• Understand and acknowledge of proper uniform and grooming standards.
• Ensure that the lobby public areas are maintained and cleaned by liaison with housekeeping department
• Assist with monthly inventory.
• Maintain a clean workspace throughout entire shift.
• Follow proper procedure for accepting credit cards and checks.
• Maintain a cash bank.
• Verifying guest room numbers for room charges.
• Interact with other departments to ensure guest needs are satisfied.
• Adhere to proper food handling procedures.
• Proper knowledge of equipment uses and safety procedures.

Skills

Customer service

Cash handling

Communication skills

Teamwork

Stress management

Tools

MICROS

Job description

Omni Hotels & Resorts at the Omni Austin Hotel Downtown is hiring a full-time Barista for the Presidents House Coffee team. You will deliver quick, friendly service, maintain a clean coffee bar, and support guest satisfaction in a fast-paced hotel setting.

The role requires excellent communication, cash handling, and ability to work weekends and holidays. Previous coffee house or hotel experience is preferred, with MICROS input skills and a welcoming demeanor.