Barista - AM OPENING SHIFT

Concord Hospitality Brand; Durham (NC); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

Medical/Dental/Vision plans

Life Insurance

ST/LT disability options

401K options

Tuition assistance

Disounted room rates

Training & development

Career advancement opportunities

Job summary

Concord Hospitality Brand is seeking a guest service associate to provide personalized service at the front of the house in Durham, NC. You will greet guests, handle cash, and guide them through available payment methods while maintaining a neat appearance and a positive attitude.

The role emphasizes accurate money handling, data entry on computers, and proactive problem resolution, with opportunities for growth within Concord Hospitality's everyday operations and guest-focused culture.

Qualifications

• Cashier experience and basic computer knowledge are helpful.
• Must be personable and able to meet the public.
• Ability to count money and handle multiple payment methods accurately.
• Excellent interpersonal skills and professional appearance are required.
• Fluency or familiarity with more than one language is preferred.

Responsibilities

• Provide personalized service to all guests.
• Maintain cleanliness of appliances and counter space.
• Handle transactions and record them in computers.
• Greet customers and resolve complaints by directing to the manager.
• Stock shelves and monitor inventory levels of ready-to-sell items.
• Inform customers about payment methods and options.
• Maintain accurate cash counts and records.
• Work varied hours including weekends.

Skills

Cashier experience

Computer knowledge

Multilingual (preferred)

Interpersonal skills

Money handling

Customer service

Dressed neatly

Tools

POS systems

Basic computer skills

Job description

RESPONSIBILITIES:

Providing personalized service to all guests.

Wiping up spills and maintaining cleanliness of all appliances and counter space throughout the morning.

Removing trash.

Must be personable and able to meet the public.

Cashier experience and computer knowledge helpful.

Be proactive in counting money before a shift begins so that there is no miscalculation at the end of the shift.

Greet and welcome customers.

Resolve different types of complaints from customers or address them to the restaurant manager.

Tabulate data regarding bills, total amounts, expenses in cash registers or record them in computers.

Inform customers about modes of payment available. With variety of options to pay money; cash, check, credit card

and debit card.

Stock shelves, keep a note of stock that are about to finish.

Must be apt in handling money, currencies and coins.

Must have the ability to do repetitive work without any errors.

Must be able to maintain records regarding transactions on computers.

Must have basic computer awareness.

Must have excellent inter personal and people skills.

Must deal with customers politely.

Must be dressed neatly.

Being aware of more than one language is preferred with customers from various cultures, states or nations.

Integrity, honesty and accountability in all dealings.

Must be ready to work varied hours and weekends.

Must have the ability to read and write.

Benefits of Working for Concord Hospitality

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America ---

“We Are Concord! ”We support diversity and inclusion through our mission to be a “Great Place to Work for All.