Barista

Greenbrier International; West Virginia; On-site; USD 15,000 - 21,000; Full time

Job summary

The Greenbrier Hotel in White Sulphur Springs, West Virginia, seeks a Barista to join the Retail department. The role demands guest interaction, fast-paced service, and adherence to SOPs while providing friendly and efficient coffee bar experiences.

Qualified candidates will have a High School Diploma, at least two years of guest service, and an interest in barista duties, with the ability to operate espresso equipment and POS systems in a courteous, team-oriented environment.

Qualifications

• Two years guest service experience required.
• Previous Barista experience preferred.
• High School Diploma or equivalent required.

Responsibilities

• Interact with guests and take orders in a welcoming manner.
• Upsell products offered at the Coffee Bar.
• Learn and follow SOPs for Barista duties and shop procedures.
• Operate the Point of Sale (POS) system accurately.
• Maintain cleanliness of the Coffee Bar, pastry case and surrounding area.
• Stock coffee bar supplies, food items, and stock room.
• Complete orders and coordinate with kitchens and pastry shop as needed.

Skills

Guest service

Communication

Teamwork

English fluency

Education

High School Diploma

Tools

POS System

Espresso Machine

Coffee grinders

Blenders

Job description

Regular | The Greenbrier Hotel | United States

Posted On 08/07/2026

Job Information

Department: Retail

Hospitality

City: White Sulphur Springs

State/Province: West Virginia

Postal Code: 24986

Job Description

Essential Job Functions

• Position: Barista
• Primary Responsibilities: guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.
• Execute job in accordance to Standard Operating Procedures for the Barista position
• Proactively acknowledges all guest in a friendly, warm and welcoming manner
• Learn to upsell all products offered at the Coffee Bar
• Become fully knowledgeable of all coffee counter procedures and recipes
• Ability to learn product knowledge in the Gourmet Shop and the ability to discuss with guest
• Stocking the coffee bar supplies, food items, drinks and stock room
• Complete orders and pick up orders from food storeroom, pastry shop, beverage control and main kitchen daily
• Maintaining cleanliness of bar area, pastry case and floor in the Coffee Bar area
• Able to operate and understand the Point of Sale System
• Responsible for reading and understanding shop procedures
• Knowledge of how to open and close the coffee bar
• Demonstrate a ready smile, eager to please attitude with guest at all times
• Ability to work at a fast pace / stressful at times
• Ability to work in a small space with co-workers
• Provide excellent service to our Guest, members and internal customers.

Normal Working Hours

• Shop hours are 7am to 9pm
• Barista shift can vary according business to house counts
• 6am to 2pm, 8am to 4pm, 2pm to 9:15

To be successful in this position, the ideal candidate must meet the following criteria.

Past Work Experience Requirements

• Two years guest service
• Previous Barista experience preferred

Educational Requirements

• High School Diploma

Communication Skills Requirements

• Ability to read and write English fluently
• Ability to communicate in a friendly, positive and professional manner
• Well spoken and able to use eye contact to carry on a professional conversation

Technical Requirements

• Ability to use and understand Point of Sale System
• Must obtain a West Virginia Food Handler’s Permit
• Ability to operate all equipment (Espresso Machine, Smoothie Blender, grinders and Coffee machines) provided at the Coffee Bar

Computer

Experience SoftwareLevel (Beginner, Intermediate, Advanced)

• Word Processing
• Spreadsheet
• Database
• Programming
• Calendars
• Internet

Technical SkillsSkill Level (Beginner, Intermediate, Advanced)

• Typing (WPM)
• Data Entry
• Other

Location of Work

Heated

Temp. Fluctuations

Below Ground

Elevated Areas

Personal Protective Equipment Required

Work Postures

• Continuous (up to 8 hrs. in an 8 hr. shift)
• Frequent (up to 5.5 hrs. in 8 hr. shift)
• Infrequent (up to 3 hrs. in an 8 hr. shift)
• Rarely (up to .5 hr in 8 hr. shift)
• Standing 8 hours
• Walking 8 hours
• Climbing
• Bending/Stooping 8 hours
• Overhead Reaching
• Arm/Hand Movement 8 hours
• Hand/Eye Coordination 8 hours
• Other (Define)

Lifting Requirements

• Continuous (up to 8 hrs. in an 8 hr. shift)
• Frequent (up to 5.5 hrs. in 8 hr. shift)
• Infrequent (up to 3 hrs. in an 8 hr. shift)
• Rarely (up to .5 hr in 8 hr. shift)
• Horizontal Lift
• Overhead Lift Infrequent Floor to Waist Lift Continuous
• Carrying continuous
• Other (Define)

Required Supervision

• Vice President of Retail
• Assistant Director of Retail
• Assistant Managers (2)

Other Requirements

• Consistent demonstration of the Ten Essential Attributes
• Ability to anticipate guest needs
• Works well with a team
• Able to work in small confined spaces
• Professional appearance (follow The Greenbrier and Retail Department Dress Code)
• Must have good organizational skill and detailed oriented
• Must have a passion for the service industry