Barista

Straz Center for the Performing Arts; Tampa (FL); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Employee discounts

403(b) plan

Job summary

Straz Center for the Performing Arts in downtown Tampa is seeking a friendly Barista to create handcrafted beverages and provide excellent customer service. The role splits time between our coffee shop and concessions, with training provided and opportunities for advancement.

Flexible hours include evenings and weekends, and part-time staff receive benefits such as employee discounts and a 403(b) plan.

Qualifications

• Customer service and communication skills required.
• Willingness to learn coffee basics and beverages.
• Basic math skills for transactions.
• Ability to multi-task in a fast-paced environment.
• Barista experience preferred but not required.

Responsibilities

• Create and serve handcrafted beverages according to standards.
• Provide beverage recommendations and answer questions.
• Deliver excellent customer service in a professional manner.
• Serve guests quickly and efficiently.
• Prepare coffee drinks per Center standards.
• Maintain cleanliness and proper uniform.
• Report equipment issues to Coffee Shop Manager.
• Assist with restocking coffee shop supplies.

Skills

Customer service

Communication

Coffee knowledge

Math skills

Multi-tasking

Eager to learn

Education

High School diploma or GED

Barista experience preferred

Job description

Be a Star at the Straz Center for the Performing Arts!

Baristas possess the knowledge and skills to create and sell handcrafted beverages based on company recipes to the customer. This is a great position for someone looking to get started in the customer service or hospitality fields. Work is split between our traditional coffee shop and concessions inside the theater lobby. Our Food and Beverage team is willing to train for this position and we promote from within.

Located in downtown Tampa, the Straz offers flexible hours, event-based schedules including evenings and weekends, and a team-based work environment. Straz benefits for part-time staff include employee discounts and a 403(b) plan.

Essential Functions:

• Creates a friendly and welcoming environment for Center guests.
• Makes recommendations, and answer questions regarding beverage recipes.
• Provides excellent customer service in a professional manner.
• Serves guests quickly and efficiently.
• Prepares and serves coffee drinks consistent with the Center's standards.
• Maintains high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Maintains cleanliness in all areas of workspace.
• Reports all equipment problems and maintenance issues to Coffee Shop Manager.
• Assists with restocking and replenishment of inventory and supplies in the Coffee Shop and coffee-related areas.

Minimum Qualifications:

• Ability to work nights, weekend, and some holidays.
• Great communication skills, personable and friendly with customers.
• Working knowledge of coffee or eagerness to learn.
• Must possess basic math skills.
• Ability to multi-task in a fast-paced environment.

Education and Work Experience:

• High School diploma or GED equivalent preferred.
• Prior experience as a Barista in a full-service, high-volume restaurant preferred, but not required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job, the employee is regularly required remain stationary for extended periods of time, minimum of five hours, use the computer and telephone, reach, and communicate both in person and by telephone.
• The employee is occasionally required to move up to 25lbs, ascend/descend on ladders, and crawl in confined spaces.
• The information contained in this physical standards description is for compliance with ADA and is not an exhaustive list of duties performed. The individuals currently holding this position perform additional duties and additional duties may be assigned.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the primary functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary functions.

• The noise level in the work environment is usually moderate.

The David A. Straz, Jr. Center for the Performing Arts, Inc. is an equal opportunity employer committed to being an inclusive workplace and strongly believes in the importance of having a diverse group of individuals represented. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Please visit our website at www.StrazCenter.org to learn more about the Straz Center.