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Job summary
Torsap Thai Kitchen in Tampa, Florida is looking for an enthusiastic Guest Service role to embody professionalism and positive energy. Responsibilities include welcoming guests, preparing high-quality food and beverages, handling cash transactions, and maintaining cleanliness. The ideal candidate should adhere to food safety standards and support teamwork in daily operations. Join us to create a friendly and hospitality-driven atmosphere for our guests.
Qualifications
Professionalism and positive energy when engaging with guests.
Familiarity with food safety compliance and guest service.
Responsibilities
Welcome and engage guests professionally.
Prepare espresso beverages and food items accurately.
Operate POS system and handle cash responsibly.
Maintain cleanliness and follow sanitation requirements.
Collaborate with team members on operational tasks.
Job description
The ideal candidate represents the Toastique brand through professionalism, positive energy, food safety compliance, and guest-focused service.
Guest Service
Welcome and engage guests in a friendly and professional manner
Provide menu guidance and answer customer questions regarding ingredients and offerings
Maintain a positive and hospitality-driven atmosphere
Resolve guest concerns professionally and elevate issues when necessary
Food & Beverage Preparation
Prepare espresso beverages, coffee, teas, smoothies, juices, bowls, and toasts according to Toastique standards
Ensure consistency, quality, and presentation of all menu items
Follow recipes, portion controls, and food safety guidelines
Restock ingredients and monitor freshness of products
Cash Handling & POS Operations
Operate POS system accurately
Process cash, credit card, and digital payments
Maintain accurate cash drawer procedures
Follow company policies regarding discounts, voids, and refunds
Cleanliness & Sanitation
Maintain cleanliness of dining areas, counters, prep stations, and equipment
Follow all health department, sanitation, and food safety requirements
Complete cleaning checklists and side-work duties
Properly label, store, and rotate products
Teamwork & Operations
Work collaboratively with all team members and leadership
Assist with opening and closing procedures
Support inventory, stocking, and daily operational tasks