Barista

Zachry Hospitality; San Antonio (TX); Vor Ort; USD 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision and Life

401K, Paid Leave and Bonus

Disability insurance

Employee assistance program

Tuition Reimbursement

Zusammenfassung

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room luxury hotel in the Hemisfair District. The Barista role supports daily café operations, crafts espresso beverages and light fare, and delivers the high level of guest service that our Monarch standards require.

Join a service-driven team where accuracy, warmth, and hospitality are valued. Previous barista or luxury hotel experience is preferred; requires Food Handler certification.

Qualifikationen

• High School Diploma or equivalent required.
• Food Handler Certification required.
• TABC Certification preferred or ability to obtain.

Aufgaben

• Greet guests warmly and professionally, creating a welcoming environment.
• Provide attentive, personalized service while anticipating guest needs.
• Answer questions regarding menu items, ingredients, and beverage offerings.
• Make recommendations based on guest preferences and dietary considerations.
• Resolve guest concerns promptly and professionally or upscale issues to leadership as needed.
• Maintain knowledge of menu items, seasonal offerings, and promotional products.
• Accurately process guest orders through the POS system.
• Handle cash, credit card transactions, and other payment methods according to company procedures.

Kenntnisse

Guest service

Communication

Teamwork

Multitasking

Detail-oriented

POS & cash handling

Beverage recipes

Stamina

Flexible scheduling

Appearance & grooming

Service excellence

Ausbildung

High School Diploma

Hospitality experience preferred

Tools

POS systems

Jobbeschreibung

Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio – A Legacy of Service and Sophistication

The Monarch San Antonio, Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the vibrant Hemisfair District of downtown San Antonio. Designed as a destination in itself, the property features thoughtfully curated meeting and event venues—including the iconic La Mariposa sculpture pavilion—a full-service spa, five distinct food and beverage concepts, a rooftop restaurant and bar, and a separate rooftop pool overlooking the city. Steps from the River Walk and The Alamo, The Monarch is more than a place to stay. It is a place to belong, to connect, and to be inspired. Our purpose is expressed through service—gracious, genuine, and unforgettable. Rooted in the traditions of San Antonio and elevated by modern elegance, every detail and every interaction reflects our commitment to hospitality at its highest level. We are building a team of passionate, service-driven professionals dedicated to creating exceptional moments and lasting impressions for every guest who walks through our doors. If you are inspired by excellence and motivated by purpose, The Monarch San Antonio is where your talent can truly shine.

Position Overview

The Barista is responsible for preparing and serving high-quality coffee, espresso beverages, teas, and light food offerings while delivering exceptional guest service in a luxury hospitality environment. This role creates a welcoming and engaging experience for guests through product knowledge, attention to detail, and personalized service. The Barista supports daily café operations while maintaining the highest standards of cleanliness, presentation, and service excellence consistent with Monarch standards.

What You’ll Do

• Greet guests warmly and professionally, creating a welcoming environment.
• Provide attentive, personalized service while anticipating guest needs.
• Answer questions regarding menu items, ingredients, and beverage offerings.
• Make recommendations based on guest preferences and dietary considerations.
• Resolve guest concerns promptly and professionally or upscale issues to leadership as needed.
• Maintain a positive and engaging guest experience throughout every interaction.
• Prepare espresso-based beverages, brewed coffee, teas, and specialty drinks according to established recipes and presentation standards.
• Ensure consistency in beverage quality, taste, and appearance.
• Prepare and serve pastries, grab-and-go items, and other café offerings as applicable.
• Monitor beverage quality and ensure products are served at appropriate temperatures.
• Maintain knowledge of menu items, seasonal offerings, and promotional products.
• Accurately process guest orders through the POS system.
• Handle cash, credit card transactions, and other payment methods according to company procedures.
• Maintain accountability for cash banks and transaction accuracy.
• Assist with opening and closing cash handling procedures as assigned.
• Maintain cleanliness and organization of café, service areas, equipment, and seating areas.
• Restock supplies, beverages, cups, condiments, and merchandise as needed.
• Monitor inventory levels and communicate replenishment needs to management.
• Assist with receiving and storing deliveries according to company standards.
• Ensure proper operation and basic maintenance of espresso machines, coffee brewers, grinders, and related equipment.
• Follow all food safety, sanitation, and hygiene standards.
• Adhere to health department regulations and company policies.
• Maintain a safe and clean working environment for guests and team members.
• Report maintenance concerns, safety hazards, or equipment malfunctions promptly.
• Work collaboratively with café team members and other hotel departments.
• Participate in training sessions, team meetings, and ongoing development opportunities.
• Support other Food & Beverage outlets as needed during high-volume periods.
• Perform other duties as assigned to support hotel operations.
• Maintain reliable and consistent attendance as an essential function of the role.

What You’ll Bring

Required Skills and Abilities

• Strong guest service and interpersonal skills.
• Ability to prepare beverages accurately and efficiently while maintaining quality standards.
• Excellent communication and teamwork skills.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Ability to operate POS systems and handle cash transactions accurately.
• Ability to learn beverage recipes, preparation methods, and product knowledge.
• Ability to stand for extended periods and perform repetitive tasks.
• Ability to lift and carry up to 30 lbs.
• Ability to work flexible schedules including mornings, evenings, weekends, holidays, and special events.
• Professional appearance and adherence to grooming standards.
• Strong commitment to service excellence and guest satisfaction.

Education & Experience

• High School Diploma or equivalent required.
• Previous barista, coffee shop, café, restaurant, or hospitality experience preferred.
• Experience preparing espresso-based beverages preferred.
• Experience in a luxury hotel, resort, or upscale food and beverage environment preferred.

Other Qualifications

• Food Handler Certification required.
• TABC Certification preferred or ability to obtain.

Zachry Hotels offers an industry leading benefits package for our employees and their families.

• Medical, Dental, Vision and Life Insurance
• 401K, Paid Leave and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee assistance program
• Tuition Reimbursement
• And many more

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to Zachry mailing address or email address, directly to Zachry employees, or to Zachry’s resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry’s recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry’s Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.