Barista

Hotel Alex Johnson; Rapid City (SD); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Hotel discounts

Dining discounts

WaTiki waterpark passes

Starbucks offers

Hilton Honors benefits

LIV Hospitality perks

Job summary

The Hotel Alex Johnson in Rapid City, SD, is hiring for a Starbucks-based associate in our downtown hotel. You will deliver legendary customer service, craft beverages to standard recipes, and maintain a clean and efficient store area within a historic, centrally located property.

Join a team that values guest satisfaction, teamwork, and training across multiple hotel outlets, with access to employee discounts, Hilton Honors benefits, and LIV Hospitality perks.

Qualifications

• Strong customer service mindset and ability to connect with customers.
• Accurate cash handling and transaction accuracy.
• Clear and pleasant communication with customers and team.
• Ability to work in a fast-paced hospitality environment.
• Willingness to learn and train across multiple hotel outlets.

Responsibilities

• Deliver legendary Starbucks customer service to all customers.
• Prepare beverages to standard recipes and accommodate customizations.
• Follow health, safety and sanitation guidelines at all times.
• Maintain a clean, organized workspace and manage cash handling procedures.
• Support training of new partners and provide respectful coaching.

Skills

Customer service

Cash handling

Communication

Teamwork

Food & beverage service

Adaptability

Job description

Joining the team at The Hotel Alex Johnson in Rapid City, SD, offers a unique and enriching experience rooted in history and hospitality. Here's why you should consider being a part of our esteemed team:Historical Significance: Immerse yourself in the rich history of The Hotel Alex Johnson, a landmark deeply woven into the fabric of Rapid City's heritage.Central Location: Enjoy the convenience of working in the heart of downtown Rapid City, where you'll be at the center of the city's vibrant energy and attractions.Dining Discounts: Indulge in culinary delights with discounts at our food and beverage outlets, including Starbucks, whether during shifts or on days off.Variety of Outlets: Seize the opportunity to expand your skills and expertise by training and working in multiple outlets throughout the hotel, providing a diverse and dynamic work experience.Hilton Honors Benefits: Access exclusive perks through Hilton Honors, including discounts for team members, as well as for their family and friends, enhancing your stay and creating memorable experiences.Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:Hotel Discounts: Enjoy reduced rates at LIV properties for your travels.Dining Deals: Get discounts on food and beverages at our outlets.WaTiki Waterpark Passes: Enjoy family passes for WaTiki Indoor Waterpark.Starbucks Offers: Buy one get one free at Liv Hospitality Starbucks.Juniper at Vertex Sky Bar Access: Experience Juniper at Vertex with complimentary access.AJ's Wicked Salon & Spa: Enjoy 10% off products and services.Gaming Benefits: Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.Sol Vibe Discounts: Receive 20% off products and services at Sol Vibe.At The Hotel Alex Johnson, you'll not only be part of a renowned establishment with a rich legacy but also enjoy the benefits of a centrally located workplace, culinary discounts, diverse training opportunities, and Hilton Honors privileges, all contributing to a fulfilling and rewarding career journey.This position contributes to Starbucks success by providing legendary customer service to all customers. This job creates the Starbucks Experience for our customers by providing customers with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. Models and acts in accordance with Starbucks guiding principles.ResponsibilitiesActs with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team.Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer. Discovers and responds to customer needs.Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners.Maintains a clean and organized work space so that partners can locate resources and product as needed.Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards. Follows health, safety and sanitation guidelines for all products.Recognizes and reinforces individual and team accomplishments by using existing organizational methods.Other duties may be assigned to meet business needs.Requirements:Maintain regular and consistent attendance and punctuality, with or without reasonable accommodationAvailable to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMeet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodationEngage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communicationPrepare beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsAvailable to perform many different tasks within the store during each shiftBenefits for full-time Associates:Health / dental / vision / life401k plan with 3% match after one year of employmentCompany-wide discounts on hotel rooms and restaurantsWe offer daily pay to all Associates through ZayZoon!!!An equal-opportunity employer